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[ACTION] Freshdesk - expand messaging #19107

@seynadio

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@seynadio

For Neople
Is there a specific app this action is for?
Freshdesk

Please provide a link to the relevant API docs for the specific service / operation.
Create a reply -> https://developers.freshdesk.com/api/#reply_ticket
Create a thread -> https://developers.freshdesk.com/api/#create_a_thread
Create message for thread -> https://developers.freshdesk.com/api/#create_message_for_thread

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