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github-actions[bot] edited this page Jul 7, 2026 · 2 revisions

☁️ Cloudflare Email Routing Setup

Mailbox integrates directly with Cloudflare's Email Routing engine to programmatically manage incoming mailbox addresses on your custom domain.

How It Works

External Sender
      │  sends email to support@yourcompany.com
      ▼
Cloudflare Email Routing
      │  matches routing rule for @yourcompany.com
      ▼
Cloudflare Worker Script (auto-deployed by Mailbox)
      │  HTTP POST with MIME payload
      ▼
Mailbox Webhook: /api/emails/incoming
      │  parsed, validated, persisted
      ▼
Dashboard shows the email in real-time ✅

Note

Receiving vs Sending: The Cloudflare integration is strictly for receiving inbound emails. To send emails (replies, outbound), configure your SMTP credentials separately in the .env file.

Prerequisites

  • A domain added and active on Cloudflare (orange cloud DNS).
  • Email Routing must be enabled for the domain in your Cloudflare dashboard.
  • Your Mailbox application must be deployed to a public HTTPS URL (cannot be localhost).

Step 1 — Generate a Cloudflare API Token

  1. Go to Cloudflare Dashboard → My Profile → API Tokens.
  2. Click Create Token → Create Custom Token.
  3. Give it a name (e.g., mailbox-token).
  4. Add the following permissions:
Resource Permission
Zone — Zone Settings Edit
Zone — Email Routing Edit
Zone — Workers Scripts Edit
  1. Under Zone Resources, select Specific Zone → choose your domain.
  2. Click Continue to summary → Create Token.
  3. Copy the token immediately — it is only shown once.

Step 2 — Link Your Domain in Mailbox

  1. Log in to your Mailbox dashboard as an Admin or Owner.
  2. Navigate to Settings → Cloudflare Integration.
  3. Fill in:
    • API Token — paste the token from Step 1.
    • Zone / Domain — select or type your domain (e.g., yourcompany.com).
    • Webhook URL — your public application URL (e.g., https://mail.yourcompany.com).
  4. Click Link Domain.

Mailbox will automatically:

  • Write a Cloudflare Worker script to forward MIME payloads to your webhook.
  • Create the catch-all email routing rule for *@yourcompany.com.

Step 3 — Add Mailbox Addresses

Once the domain is linked:

  1. Go to Settings → Mailbox Addresses.
  2. Click Add Address.
  3. Enter the address prefix (e.g., support, sales, hello).
  4. Mailbox creates the routing rule in Cloudflare automatically.

Now any email sent to support@yourcompany.com will appear in the Mailbox dashboard.

Delink / Remove Integration

To remove the Cloudflare integration:

  1. Go to Settings → Cloudflare Integration.
  2. Click Delink Domain.

This will remove the Worker script and routing rules from Cloudflare but will not delete your historical email data from the database.

Troubleshooting

Issue Solution
Emails not arriving Check Cloudflare Email Routing is enabled on the domain
Worker deploy fails Verify the API Token has Workers Scripts: Edit permission
Invalid webhook URL Ensure the URL is HTTPS and publicly accessible
403 on webhook Check that the webhook route is not behind auth middleware

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