Creation of De-Duplication Tasks for Manually found Duplicate Records with UI Action

Specialized Areas/CMDB/CMDB CI Deduplication Task Generator/CI Deduplication Tasks Generation with UI Action.js

@@ -0,0 +1,50 @@
+//UI Action for Create De-duplicate Tasks 
+//Onclick showConfirmationDialog
+
+function showConfirmationDialog() {
+var entries = g_list.getChecked();
+var sysIDs = entries.split(',');
+
+var con1 = confirm('Total number of Selected CIs ' + sysIDs.length + '. Click OK to create De-duplicate task');
+
+if (con1) {
+alert(sysIDs);
+var ga = new GlideAjax('createDuplicateCITask');
+ga.addParam('sysparm_name', 'createDeDupTask');
+ga.addParam('sysparm_entry_ids', entries);
+ga.getXML(getDupTasks);
+}
+
+function getDupTasks(response) {
+
+var answer = response.responseXML.documentElement.getAttribute("answer");
+if (answer == null) {
+alert('Failed to create Remediate Duplicate Task. Selected CIs are already part of an open Remediate Duplicate Task');
+} else {
+var url1 = 'reconcile_duplicate_task.do?sys_id=' + answer;
+var con = confirm('The De-duplicate task is created. Click OK to redirect to De-duplicate task record');
+if (con) {
+location.href = url1;
+}
+}
+}
+}
+
+//Script Include
+
+var createDuplicateCITask = Class.create();
+createDuplicateCITask.prototype = Object.extendsObject(AbstractAjaxProcessor, {
+createDeDupTask: function() {
+var entries = this.getParameter('sysparm_entry_ids');
+
+var dupTaskUtil = new CMDBDuplicateTaskUtils();
+var deDupTaskID = dupTaskUtil.createDuplicateTask(entries);
+
+return deDupTaskID;
+
+},
+
+type: 'createDuplicateCITask'
+});
+
+

Specialized Areas/CMDB/CMDB CI Deduplication Task Generator/README.md

@@ -1,47 +1,22 @@
 # CI Deduplication Task Generator
 
-This script rechecks the cmdb_ci_hardware table for duplicates by serial number and creates a De-Duplication Task if needed (for records that didn't run through the IRE).
+This repository contains a ServiceNow customization that enables users to create De-Duplicate Tasks for selected Configuration Items (CIs) directly from a list view using a UI Action.
 
-### How It Works
-
-1. Finds all serial numbers that are used on more than one hardware CI.
+When executed, the UI Action confirms the number of selected CIs, calls a Script Include via GlideAjax, and creates a Remediate Duplicate Task using CMDBDuplicateTaskUtils
 
-2. For each group of duplicates, it checks if any of the CIs are already part of an open de-duplication task.
+### How It Works
 
-3. If no open task exists, it creates a new one linking all CIs in the group.
+* Allows users to select multiple CIs and trigger de-duplication in one click
+* Automatically creates a De-Duplicate Task record using backend logic
+* Displays confirmation dialogs for task creation and redirection
+* Prevents duplicate task creation for CIs already linked to an open task
+* Redirects to the created De-Duplicate Task record for quick review
 
-4. Logs a summary of actions taken (tasks created, groups skipped).
 
 ### Dependencies
 
 This script requires the `global.CMDBDuplicateTaskUtils` Script Include to be active in your instance.
 
 ### Configuration & Use
 
-This script is meant to be run as a **Scheduled Job** or as a **Background Script**.
-
-Before you run it, you must set the target table.
-
-```
-// Change this line in the script!
-var ciTable = "cmdb_ci_hardware" 
-
-
-```
-
-Change `"cmdb_ci_hardware"` to the table you want to run the script against.
-
-### Example Log Output
-
-```
-Starting check for duplicate CIs by serial number...
-==> Successfully created task RITM0010123 for Serial Number "VMW-50-81-7A-C9-23-44".
---> Skipping Serial Number "SGH814X025". It is already part of an open task.
---- Re-check Complete ---
-Total Duplicate Groups Found: 2
-New Remediation Tasks Created: 1
-Groups Skipped (Already in an open task): 1
---------------------------
-
-
-```
+Creation of UI Action and asking confirmation of selected Records from List View by using GlideAjax