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PR Description:

Adds a utility Script Include that computes resolution percentiles (e.g. P50, P90) by assignment group using nearest-rank selection. Combines GlideAggregate and ordered GlideRecord for a practical analytics pattern when averages are misleading.

Includes README, the Script Include, and an executable background example.

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@ravichandra1998g ravichandra1998g self-assigned this Oct 21, 2025
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looks good to me.

@ravichandra1998g ravichandra1998g merged commit a1fd5d8 into ServiceNowDevProgram:main Oct 21, 2025
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ravichandra1998g commented Oct 21, 2025

Hello @franks883
I'm just wondering if you have tested the background script.
Can you please share a screenshot here or add it in the Readme file? so that if anyone wants to explore the functionality, it'll be easier to understand the use case.

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2 participants