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Original file line number Diff line number Diff line change
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(function executeWeeklyJob() {

var DAYS_INACTIVE_THRESHOLD = 90; // number of days without login before revocation
var licensedRoles = ['itil', 'sys_approver', 'admin', 'business_stakeholder'];

var roleGroupMap = {
'itil': 'ITIL Group',
'sys_approver': 'Approver Group',
'admin': 'Admin Group',
'business_stakeholder': 'Business Stakeholder Group'
};

var thresholdDate = new GlideDateTime();
thresholdDate.addDaysUTC(-DAYS_INACTIVE_THRESHOLD);

// Iterate through each licensed role
for (var i = 0; i < licensedRoles.length; i++) {
var role = licensedRoles[i];
var groupName = roleGroupMap[role];

var userRoleGR = new GlideRecord('sys_user_has_role');
userRoleGR.addQuery('role.name', role);
userRoleGR.addQuery('user.active', true);
userRoleGR.query();

while (userRoleGR.next()) {
var user = userRoleGR.user.getRefRecord();
var lastLogin = user.last_login_time;

// If user never logged in or inactive beyond threshold
if (!lastLogin || lastLogin < thresholdDate) {
// gs.info('Revoking access for user: ' + user.name + ' (' + role + ')');

// Remove from corresponding group
var groupGR = new GlideRecord('sys_user_grmember');
groupGR.addQuery('user', user.sys_id);
groupGR.addQuery('group.name', groupName);
groupGR.query();
while (groupGR.next()) {
groupGR.deleteRecord();
}

}
}
}
})();
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# Weekly Licensed User Access Review (90-Day Inactivity)

# Overview
This scheduled job runs weekly and automatically revokes access for licensed users who have been inactive/last login for more than 90 days.
It ensures license compliance, cost control, and adherence to security policies.

# Objective
To identify active users holding licensed roles who have not logged into ServiceNow within the past 90 days and revoke their access by removing them from their respective groups.

# Configuration Summary
1. Threshold - 90 days since last login
2. Frequency - Weekly
3. Licensed Roles Checked - 'itil', 'sys_approver', 'admin', 'business_stakeholder'
4. Groups Managed - ITIL Group, Approver Group, Admin Group, Business Stakeholder Group
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