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To show total number of closed P1 incidents which was illustrated in a trend (count of incidents closed month wise) #892

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Merged
merged 1 commit into from
Oct 17, 2023
Merged

To show total number of closed P1 incidents which was illustrated in a trend (count of incidents closed month wise) #892

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6 changes: 6 additions & 0 deletions GlideAggregate/getTotal of aggregate value/README.MD
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Original file line number Diff line number Diff line change
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### GlideAggregate - getTotal()

#### Script to get total of aggregate value

Example
To show total number of closed P1 incidents which was illustrated in a trend (count of incident every month).
10 changes: 10 additions & 0 deletions GlideAggregate/getTotal of aggregate value/getTotal.js
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var trend = new GlideAggregate('incident');
trend.addTrend ('closed_at','month');
trend.addQuery('priority',1);
trend.addQuery('state',7);
trend.addAggregate('COUNT');
trend.query();
while(trend.next()) {
gs.print(trend.getValue('timeref') + ': ' + trend.getAggregate('COUNT'));
}
gs.print('Total closed incidents: ' + trend.getTotal('COUNT'));