Public Grievance Redress and Monitoring System(PGRAMS) Public Grievance Redress and Monitoring System (PGRAMS) is an online platform available to the citizens 24x7 to lodge their grievances to the Institute authorities on any subject related to Domestic and Technical issues. It is a single portal connected to all the Students/Professors of the Institution. EndUser, Oficcer and have the Technician have role-based access to this system.
The website is live here https://pgr1.onrender.com/
Tech Stack:
FrontEnd : HTML, CSS, JS
backEnd: Node.js, Express.js, MongoDB
The home page:
The details page:
Status Page:
Page of EndUser Who can lodge complaint:
More features of Citizens:
log-in Page:
registration page:
Assigning Officer Page:
verify Users By assigning Officer:
verified Details:
technician Page:
Profile of each User:
