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Nov 14, 2025
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Usage and billing updates for organizational accounts #789

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36 changes: 20 additions & 16 deletions ui/account/billing.mdx
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Expand Up @@ -5,28 +5,32 @@ sidebarTitle: Billing

## Add, view, or change payment details

![Unstructured account settings](/img/ui/AccountSettings.png)

![Unstructured account payment method](/img/ui/AccountBillingPaymentMethod.png)

<img src="https://unstructured-tech-docs.s3.amazonaws.com/Unstructured-Platform-Billing.gif" alt="Unstructured billing how-to" width="500" />
<Note>
The following information applies only to Unstructured **Pay-As-You-Go** accounts.

To add, view, or change payment details for an Unstructured **Business** account, contact your
Unstructured Account Executive (AE). If you do not know who your assigned AE is,
email Unstructured Support at [support@unstructured.io](mailto:support@unstructured.io).
</Note>

1. If you are not already signed in, sign in to your Unstructured account.
2. At the bottom of the sidebar, click your user icon, and then click **Account Settings**.
3. Click the **Billing** tab.
4. Click **Manage Payment Method**, follow the on-screen instructions to enter or update your payment details, and then click **Save card**.
2. On the sidebar, click your user icon, and then click **Account Settings**.
3. In the top navigation bar, click the **Billing** tab.
4. Click **Manage Payment**; follow the on-screen instructions to add, view, or change your payment details; and then click **Save card**.

## View billing details

![Unstructured account settings](/img/ui/AccountSettings.png)

![Unstructured account pay-per-page billing](/img/ui/AccountBillingPayPerPage.png)
<Note>
The following information applies only to Unstructured **Pay-As-You-Go** accounts.

To view billing details for an Unstructured **Business** account, contact your
Unstructured Account Executive (AE). If you do not know who your assigned AE is,
email Unstructured Support at [support@unstructured.io](mailto:support@unstructured.io).
</Note>

<img src="https://unstructured-tech-docs.s3.amazonaws.com/Unstructured-Platform-Billing.gif" alt="Unstructured billing how-to" width="500" />

1. Sign in to your Unstructured account.
2. At the bottom of the sidebar, click your user icon, and then click **Account Settings**.
3. Click the **Billing** tab. A billing overview for the current month and a list of your billing invoices are displayed.
1. If you are not already signed in, sign in to your Unstructured account.
2. On the sidebar, click your user icon, and then click **Account Settings**.
3. In the top navigation bar, click the **Billing** tab. Your account's billing details are displayed.

## How is pay-per-page billing calculated?

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4 changes: 2 additions & 2 deletions ui/account/overview.mdx
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Expand Up @@ -3,8 +3,8 @@ title: Accounts overview
sidebarTitle: Overview
---

After you sign in to your Unstructured account, you can manage your account's [billing](/ui/account/billing) and
get your account's [usage](/ui/account/usage) details.
After you sign in to your Unstructured account, you can view your account's [usage](/ui/account/usage) details.
If you are signing in to an Unstructured **Pay-As-You-Go** account, you can also manage your account's [billing](/ui/account/billing) details.

You can also create and manage your account's [API keys](/ui/account/api-key-url)&mdash;and get any [API URLs](/ui/account/api-key-url) as
needed&mdash;to work programmatically with your Unstructured account through the [Unstructured API](/api-reference/overview).
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36 changes: 30 additions & 6 deletions ui/account/usage.mdx
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Expand Up @@ -3,17 +3,41 @@ title: Account usage
sidebarTitle: Usage
---

To view usage details for your Unstructured account, do the following:
## View usage details for an Unstructured account

![Unstructured account settings](/img/ui/AccountSettings.png)
To view usage details for an Unstructured **Let's Go** or **Pay-As-You-Go** account, do the following:

![Unstructured account billing usage](/img/ui/AccountUsage.png)
1. If you are not already signed in, sign in to your Unstructured account.
2. On the sidebar, click your user icon, and then click **Account Settings**.
3. In the top navigation bar, click the **Usage History** tab. Your account's usage details are displayed.

To view usage details for an Unstructured **Business** account, do the following:

1. If you are not already signed in, sign in to Unstructured.
2. In the top navigation bar, in the list of available accounts, select the name of the [organizational account](/ui/account/organizations) that you want to view usage details for.
3. In the top navigation bar, click the **Usage History** tab. The account's usage details are displayed.

## View usage details for a workspace within an organizational account

<img src="https://unstructured-tech-docs.s3.amazonaws.com/Unstructured-Platform-Billing.gif" alt="Unstructured billing how-to" width="500" />
<Note>
The following information applies only to Unstructured **Business** accounts.

Unstructured **Let's Go** and **Pay-As-You-Go** accounts do not support multiple workspaces. See the
[previous section](#view-usage-details-for-an-unstructured-account) to view all usage details for
the single personal workspace within a **Let's Go** or **Pay-As-You-Go** account.
</Note>

To view usage details for a specific [workspace](/ui/account/workspaces) within an [organizational account](/ui/account/organizations), do the following:

1. If you are not already signed in, sign in to your Unstructured account.
2. At the bottom of the sidebar, click your user icon, and then click **Account Settings**.
3. Click the **Usage History** tab.
2. In the top navigation bar, in the list of available accounts, select the name of the organizational account that contains the workspace you want to view usage details for.
3. In the top navigation bar, in the list of available workspaces for the selected account, select the name of the workspace you want to view usage details for.

<Note>
If a list of available workspaces is not visible in the top navigation bar, click the gear (**Settings**) icon on the sidebar, click **View All Workspaces**, and then click the arrow next to the workspace you want to view usage details for.
</Note>

4. In the upper navigation bar, click the **Usage** tab.

## How is usage calculated for billing purposes?

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