Intune iOS Device Management Project

Overview

This project demonstrates the complete process of managing iOS devices using Microsoft Intune. The steps cover the enrollment of devices, configuring security policies, integrating PKI, and implementing Conditional Access for secure access to corporate resources.

Table of Contents

1. Initial Setup and Configuration
2. Device Enrollment
3. Integrating PKI
4. Implementing MIM
5. Mobile Endpoint Management
6. Ongoing Monitoring and Maintenance
7. User Experience and Support

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1. Initial Setup and Configuration

In this phase, the Intune environment was configured, including setting up MDM authority, device enrollment settings, and ensuring PKI was integrated for secure communications.

• Configured Intune environment for device management.
• Set up MDM authority to manage iOS devices.
• Ensured all necessary security policies and enrollment settings were configured for smooth device enrollment.

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2. Device Enrollment

The devices were enrolled into Intune using manual enrollment methods through the Company Portal app.

• iOS devices were enrolled into Intune manually via the Company Portal.
• The device was successfully enrolled and the management profile was installed.
• Device settings like Wi-Fi, VPN, and email were automatically configured.

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3. Integrating PKI

This step integrates PKI for managing certificates used in securing Wi-Fi, VPN, and other corporate apps.

• Root certificates were deployed to devices to ensure secure communication with corporate resources.
• Certificate profiles were configured for Wi-Fi and VPN connectivity, utilizing PKI for authentication.

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4. Implementing MIM

Microsoft Identity Manager (MIM) was integrated for managing identity and access controls, ensuring that only compliant devices can access corporate resources.

• MIM was integrated with Azure Active Directory (AAD) and Intune.
• Conditional Access policies were configured to allow only compliant devices to access corporate apps.

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5. Mobile Endpoint Management

Devices were managed by applying various compliance policies and distributing corporate apps using Intune.

• Compliance policies were applied to enforce password complexity and encryption.
• Corporate apps were distributed to the enrolled devices through Intune.

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6. Ongoing Monitoring and Maintenance

The Intune Admin Console was used to monitor the devices for compliance, manage device lifecycle, and address any compliance issues.

• Devices' compliance status was regularly monitored.
• Profiles and policies were updated as necessary.
• Device health was continuously checked to ensure they met corporate security standards.

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7. User Experience and Support

End-user experience was carefully considered, and support was provided for any device-related issues or troubleshooting.

• Company Portal was used to ensure users could access corporate apps easily.
• Support was provided to users experiencing non-compliant devices or enrollment issues.

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Conclusion

This project demonstrates the complete workflow of managing iOS devices using Microsoft Intune, from enrollment and configuration to ongoing management and user support. The steps outlined above were fully implemented in a homelab environment, showcasing the ability to securely manage mobile endpoints and maintain compliance with corporate security policies.

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How to Run This Project

If you'd like to replicate this setup, follow the steps outlined in each section and adjust according to your organization's device management policies. Please ensure you have an Intune subscription and the necessary permissions to manage devices.