Update README.md #48
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Update README.md #48
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Zendesk only supports a single pair of SSO URLs. The remote login URL used for agents/admins is what's used for end-users & vice versa. Specifically this is what should always be used in Zendesk under Settings > Security Remote login URL: http://your_site_base_url/zendesk/sso/login Remote logout URL: http://your_site_base_url/zendesk/sso/logout It's up to the Magento Extension upon getting a request to build a login request to figure out if the email used is tied in Zendesk to either an agent/admin or an end-user & redirect accordingly. CC @jwswj @Maxmi @mmolina
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Do we do this already? @danielbreves added this in ... Dec 2013. Any ideas? |
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Clarification - the readme needs updating only because only a single pair of URLs can be used and they're the same for end-users & agents. Nothing needs to be changed in the actual extension here only the documentation for it. |
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Zendesk only supports a single pair of SSO URLs.
It's up to the Magento Extension upon getting a request to build a login request to figure out if the email used is tied in Zendesk to either an agent/admin or an end-user & redirect accordingly.
CC @jwswj @Maxmi @mmolina