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updated getTicketURL function to check user role #92

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Merged
merged 1 commit into from
Sep 7, 2015
Merged

updated getTicketURL function to check user role #92

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35 changes: 31 additions & 4 deletions src/app/code/community/Zendesk/Zendesk/Helper/Data.php
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Original file line number Diff line number Diff line change
Expand Up @@ -22,9 +22,10 @@ public function getUrl($object = '', $id = null, $format = 'old')
{
$protocol = 'https://';
$domain = Mage::getStoreConfig('zendesk/general/domain');
$root = ($format === 'old') ? '' : '/agent/#';
$root = ($format === 'old') ? '' : '/agent';

$base = $protocol . $domain . $root;
$hc = $protocol . $domain . '/hc';

switch($object) {
case '':
Expand All @@ -42,6 +43,10 @@ public function getUrl($object = '', $id = null, $format = 'old')
case 'raw':
return $protocol . $domain . '/' . $id;
break;

case 'request':
return $hc . '/requests/' . $id;
break;
}
}

Expand Down Expand Up @@ -280,9 +285,17 @@ public function isExternalIdEnabled()
}

public function getTicketUrl($row, $link = false)
{
{
if ($this->isAdmin()) {
$path = 'adminhtml/zendesk/login';
$object = 'ticket';
} else {
$path = '*/sso/login';
$object = 'request';
}
$path = Mage::getSingleton('admin/session')->getUser() ? 'adminhtml/zendesk/login' : '*/sso/login';
$url = Mage::helper('adminhtml')->getUrl($path, array("return_url" => Mage::helper('core')->urlEncode(Mage::helper('zendesk')->getUrl('ticket', $row['id']))));

$url = Mage::helper('adminhtml')->getUrl($path, array("return_url" => Mage::helper('core')->urlEncode(Mage::helper('zendesk')->getUrl($object, $row['id']))));

if ($link)
return $url;
Expand All @@ -291,7 +304,7 @@ public function getTicketUrl($row, $link = false)

return '<a href="' . $url . '" target="_blank">' . Mage::helper('core')->escapeHtml($subject) . '</a>';
}

public function getStatusMap()
{
return array(
Expand All @@ -303,6 +316,7 @@ public function getStatusMap()
'hold' => 'Hold'
);
}


public function getPriorityMap()
{
Expand Down Expand Up @@ -401,4 +415,17 @@ public function storeDependenciesInCachedRegistry() {
Mage::register('zendesk_groups', $groups);
}
}

/**
* Checks whether the user is in an admin page.
*
* @return boolean
*/
public function isAdmin()
{
return (
Mage::getSingleton('admin/session')->getUser() &&
(Mage::app()->getStore()->isAdmin() || Mage::getDesign()->getArea() == 'adminhtml')
);
}
}