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Inbox: Filter bySource option #1773

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lizhutter opened this issue May 11, 2021 · 2 comments · Fixed by #1864
Closed

Inbox: Filter bySource option #1773

lizhutter opened this issue May 11, 2021 · 2 comments · Fixed by #1864

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@lizhutter
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lizhutter commented May 11, 2021

Currently, system users are able to filter the Inbox by tags, open/closed state, and read/unread.

We should offer system users the ability to filter bySource. This way, users can filter by Facebook, Google, Chat Plugin, SMS, and WhatsApp. This filtering will be done via filter modal.

@chrismatix
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@lizhutter Are there any designs or sketches for this yet? Or should it look like the channel filter just with the available sources instead?
image

@lizhutter
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@chrismatix we don't have a design for it, but exactly - I think this way of filtering sources would be the best/most straightforward option

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3 participants