TicketApp

A modern, intuitive ticket management system built with Vue 3, TypeScript, and Tailwind CSS. TicketApp streamlines customer support workflows with a beautiful, responsive interface and powerful features for tracking, managing, and resolving support tickets.

✨ Features

• 🎫 Ticket Management: Create, edit, update, and delete support tickets
• 📊 Dashboard: Real-time overview of ticket statistics and status
• 🔍 Search & Filter: Quickly find tickets by title or description
• 👤 User Authentication: Secure login and registration system
• 📱 Responsive Design: Optimized for desktop, tablet, and mobile devices
• ⚡ Real-time Updates: Instant UI updates without page refreshes
• 🎨 Modern UI: Clean, professional interface with smooth animations

🛠️ Tech Stack

• Frontend: Vue 3 (Composition API)
• Language: TypeScript
• Styling: Tailwind CSS
• Build Tool: Vite
• Icons: Lucide Vue Next
• Animations: VueUse Motion
• Notifications: Vue3 Toastify
• Routing: Vue Router
• State Management: Pinia

📋 Prerequisites

• Node.js (v16 or higher)
• npm or yarn package manager

🚀 Quick Start

1. Clone the repository

   git clone <repository-url>
   cd ticket-management-vue

2. Install dependencies

   npm install

3. Start development server

   npm run dev

4. Open your browser Navigate to http://localhost:5173

📝 Available Scripts

Command	Description
npm run dev	Start development server with hot reload
npm run build	Build for production
npm run preview	Preview production build locally
npm run test:unit	Run unit tests with Vitest
npm run test:e2e	Run end-to-end tests with Playwright
npm run lint	Lint code with ESLint
npm run type-check	Type check with vue-tsc

🏗️ Project Structure

src/
├── components/          # Reusable Vue components
│   ├── Landing/        # Landing page components
│   └── Header-Section.vue
├── views/              # Page components
│   └── tickets/        # Ticket-related views
├── router/             # Vue Router configuration
├── lib/                # Utility functions and services
├── types/              # TypeScript type definitions
├── assets/             # Static assets (images, styles)
└── composables/        # Vue composables

🎯 Usage

Authentication

• Sign Up: Create a new account with name, email, and password
• Login: Access your account with email and password
• Logout: Securely sign out from any page

Ticket Management

• Create Tickets: Click "Create New Ticket" to add support requests
• Edit Tickets: Update ticket details, status, and priority
• Search Tickets: Use the search bar to find specific tickets
• Status Tracking: Monitor ticket progress (Open, In Progress, Closed)

Dashboard

• View ticket statistics and counts
• Quick access to ticket management
• Real-time updates of ticket status

🎨 Customization

Styling

Customize the appearance by modifying Tailwind CSS classes in components or updating the theme configuration.

🔧 Development Setup

IDE Configuration

• Recommended: VS Code with Vue Language Features (Volar)
• Disable: Vetur extension if installed

Browser Extensions

• Vue.js devtools for Chrome
• Vue.js devtools for Firefox

📦 Build & Deployment

# Build for production
npm run build

# Preview production build
npm run preview

The built files will be in the dist/ directory, ready for deployment to any static hosting service.

🧪 Testing

# Run unit tests
npm run test:unit

# Run e2e tests (install browsers first)
npx playwright install
npm run test:e2e

📄 License

This project is licensed under the MIT License.

🤝 Contributing

1. Fork the repository
2. Create a feature branch (git checkout -b feature/amazing-feature)
3. Commit your changes (git commit -m 'Add amazing feature')
4. Push to the branch (git push origin feature/amazing-feature)
5. Open a Pull Request

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Built with ❤️ using Vue 3 and modern web technologies