Unable to upload ISO Files

[tamoorahmedntu]

ISSUE TYPE

• Bug Report

COMPONENT NAME

secondarystoragevm
secondarystorage
secstorage.ssl.cert.domain = cloudstorage.mydomainname
Using SSL 

CLOUDSTACK VERSION

CloudStack 4.18.1.0 

CONFIGURATION

OS / ENVIRONMENT

Ubuntu 22.04.1 LTS

SUMMARY

Proper SSL being used not self signed
Able to SSH to SSVM and CPSVM

Unable to upload ISO or templates;
when uploading I get the error message in the browser console

Management Cloud Stack Log
says unable to reach host
unable to reach cloudstorage.mydomainname
management has firewall turned off

NFS on Management
NFS is running and mounted and working

SSVM
/usr/local/cloud/systemvm/ssvm-check.sh

SSVM firewall turned off

IP Address NOT pingable
Private IP address Pingable

STEPS TO REPRODUCE

images > ISOs > Upload ISO from local

EXPECTED RESULTS

To be able to upload ISO successfully

ACTUAL RESULTS

Management Cloud Stack Log
says unable to reach host
unable to reach cloudstorage.mydomainname
management has firewall turned off

NFS on Management
NFS is running and mounted and working

SSVM
/usr/local/cloud/systemvm/ssvm-check.sh

SSVM firewall turned off

IP Address NOT pingable
Private IP address Pingable

Console Proxy
Working fine with Private IP Address

[boring-cyborg]

Thanks for opening your first issue here! Be sure to follow the issue template!

[rajujith]

@tamoorahmedntu

Are you able to connect to port 443 on cloudstorage.mydomainname?
Does this hostname resolve correctly to the SSVM's public IP?

You could compare you configuration against the recommended steps for enabling SSL/TLS for system VMs in cloudstack:

https://www.shapeblue.com/securing-cloudstack-4-11-with-https-tls/

[tamoorahmedntu]

Nothing comes up on 443 Not public but yes private.

[tamoorahmedntu]

I went through everything again and made sure, all the net plan reflect cloud stack instructions and made sure the traffic labels are correct and made sure all the network IPs are correct, after a reboot things started to work