[Camera Support]: On demand recording does not work

[pierreHOH]

Describe the problem you are having

I added a new camera (Asecam 4k) and although the live stream is ok, the on demand recording does not work. The video preview is ok but not the full resolution one. As the camera serve H.265, I tried with H.264, I tried with lower resolution (2k)...but when I clic on the preview, there is the message "no record found for this period". The same configuration with another camera work. I tried to change roles tu put the record one on the same stream. It doesn't change anything.
What could be possible causes of this behavior considering there's no problem with live stream ?

Version

0.17.1-416a9b7

What browser(s) are you using?

Firefox 149.02

Frigate config file

#
# The relevant part
#
cameras:
  c4:
    enabled: true

    ffmpeg:
      hwaccel_args: preset-intel-qsv-h264 
      inputs:
        - path: rtsp://user2:xxxxxxx@192.168.0.104:554/stream1
          roles:
            - detect
        - path: rtsp://user2:xxxxxxx@192.168.0.104:554/stream0
          roles:
            - record
            #- audio

    detect:
      enabled: true
      width: 720
      height: 576

    objects:
      track:
        - person
        - car

      filters:
        person:
          min_score: 0.6
          threshold: 0.7
          min_area: 500
          max_area: 20000

        car:
          min_score: 0.6
          threshold: 0.7
          min_area: 1000
          max_area: 30000

    snapshots:
      enabled: true
      clean_copy: true
      timestamp: false
      bounding_box: true
      crop: false
      height: 175
      required_zones: []
      retain:
        default: 10
      quality: 70

    record:
      enabled: true
      continuous:
        days: 2
      alerts:
        retain:
          days: 5
          mode: all

Relevant Frigate log output

Enregistreur: homeassistant.components.mqtt.sensor
Source: components/mqtt/sensor.py:342
intégration: MQTT (documentation, problèmes)
S'est produit pour la première fois: 11 avril 2026 à 17:25:07 (77 occurrences)
Dernier enregistrement: 11 avril 2026 à 23:58:03

Invalid state message '{"type": "end", "before": {"id": "1775943043.826985-548iia", "camera": "c4", "start_time": 1775943043.826985, "end_time": null, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c4-1775943043.826985-548iia.webp", "data": {"detections": ["1775943090.632382-1jfh9d", "1775943060.441016-2rcgzz", "1775943042.830187-ren1zf"], "objects": ["car", "on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": 1775943044.111186, "metadata": null}}, "after": {"id": "1775943043.826985-548iia", "camera": "c4", "start_time": 1775943043.826985, "end_time": 1775943103.0, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c4-1775943043.826985-548iia.webp", "data": {"detections": ["1775943090.632382-1jfh9d", "1775943060.441016-2rcgzz", "1775943042.830187-ren1zf"], "objects": ["car", "on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": 1775943044.111186, "metadata": null}}}' from 'frigate/reviews'
Invalid state message '{"type": "update", "before": {"id": "1775944613.740364-plaphn", "camera": "c3", "start_time": 1775944613.740364, "end_time": null, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c3-1775944613.740364-plaphn.webp", "data": {"detections": ["1775944613.740364-rsyu3z"], "objects": ["on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": null, "metadata": null}}, "after": {"id": "1775944613.740364-plaphn", "camera": "c3", "start_time": 1775944613.740364, "end_time": null, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c3-1775944613.740364-plaphn.webp", "data": {"detections": ["1775944613.740364-rsyu3z"], "objects": ["on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": null, "metadata": null}}}' from 'frigate/reviews'
Invalid state message '{"type": "update", "before": {"id": "1775944633.769587-sribfx", "camera": "c4", "start_time": 1775944633.769587, "end_time": null, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c4-1775944633.769587-sribfx.webp", "data": {"detections": ["1775944633.769587-e99jn0"], "objects": ["on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": null, "metadata": null}}, "after": {"id": "1775944633.769587-sribfx", "camera": "c4", "start_time": 1775944633.769587, "end_time": null, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c4-1775944633.769587-sribfx.webp", "data": {"detections": ["1775944633.769587-e99jn0"], "objects": ["on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": null, "metadata": null}}}' from 'frigate/reviews'
Invalid state message '{"type": "end", "before": {"id": "1775944613.740364-plaphn", "camera": "c3", "start_time": 1775944613.740364, "end_time": null, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c3-1775944613.740364-plaphn.webp", "data": {"detections": ["1775944613.740364-rsyu3z"], "objects": ["on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": null, "metadata": null}}, "after": {"id": "1775944613.740364-plaphn", "camera": "c3", "start_time": 1775944613.740364, "end_time": 1775944620.0, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c3-1775944613.740364-plaphn.webp", "data": {"detections": ["1775944613.740364-rsyu3z"], "objects": ["on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": null, "metadata": null}}}' from 'frigate/reviews'
Invalid state message '{"type": "end", "before": {"id": "1775944633.769587-sribfx", "camera": "c4", "start_time": 1775944633.769587, "end_time": null, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c4-1775944633.769587-sribfx.webp", "data": {"detections": ["1775944633.769587-e99jn0"], "objects": ["on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": null, "metadata": null}}, "after": {"id": "1775944633.769587-sribfx", "camera": "c4", "start_time": 1775944633.769587, "end_time": 1775944643.0, "severity": "alert", "thumb_path": "/media/frigate/clips/review/thumb-c4-1775944633.769587-sribfx.webp", "data": {"detections": ["1775944633.769587-e99jn0"], "objects": ["on_demand"], "verified_objects": [], "sub_labels": [], "zones": [], "audio": [], "thumb_time": null, "metadata": null}}}' from 'frigate/reviews'

Relevant go2rtc log output

no error for go2rtc

FFprobe output from your camera

ffprobe for the camera with problem with recording on demand :

Input #0, rtsp, from 'rtsp://user2:xxxxxxx@192.168.0.104:554/stream1':
  Metadata:
    title           : RTSP/RTP stream from icamra ipc
  Duration: N/A, start: 0.198000, bitrate: N/A
  Stream #0:0: Video: h264 (High), yuv420p(progressive), 704x576, 5 fps, 5 tbr, 90k tbn, start 0.198000
  Stream #0:1: Audio: aac, 16000 Hz, mono, fltp

Input #0, rtsp, from 'rtsp://user2:xxxxxxx@192.168.0.104:554/stream0':
  Metadata:
    title           : RTSP/RTP stream from icamra ipc
  Duration: N/A, start: 0.098000, bitrate: N/A
  Stream #0:0: Video: h264 (High), yuv420p(progressive), 2560x1440, 10 fps, 10 tbr, 90k tbn, start 0.098000
  Stream #0:1: Audio: aac, 16000 Hz, mono, fltp

ffprobe for the camera without problem for recording on demand :

Input #0, rtsp, from 'rtsp://user2:xxxxxxx@192.168.0.103:554/stream1':
  Metadata:
    title           : Media Presentation
  Duration: N/A, start: 0.067000, bitrate: N/A
  Stream #0:0: Video: h264 (Main), yuv420p(progressive), 1280x960, 15 fps, 14.99 tbr, 90k tbn, start 0.067000

Frigate stats

during the recording, ressources stay low (around 10% CPU, GPU 0%, 10ms for TPU infer.)

Operating system

Home Assistant OS

Install method

Home Assistant Add-on

Object Detector

Coral

Network connection

Wired

Camera make and model

Asecam AJ8MPTZ5X (configured for H.264)

Screenshots of the Frigate UI's System metrics pages

see above : low usage of ressources

Any other information that may be helpful

After trying to open (with UI frigate/activities) the record which does not exist, the frigate log show this warning : No motion data found for the requested time range.

retention rules are done with mode: All so I don't understand a possible link with my problem.
Thus, these rules are exactly the same than for the camera which provide a record on demand.

[inkeep-ai-assistant[bot]]

Based on your configuration and logs, the issue appears to be related to how Frigate handles recording segments and the relationship between your detect and record streams.

A few things to check:

1. Detect stream resolution mismatch

Your detect configuration specifies:

detect:
  enabled: true
  width: 720
  height: 576

(1)

However, your ffprobe shows the detect stream (stream1) outputs 704x576. This mismatch between configured and actual resolution could cause issues. Try updating your detect dimensions to match the actual stream:

detect:
  enabled: true
  width: 704
  height: 576

(1)

2. I-frame interval settings

For reliable recording playback, your camera's I-frame interval should match the frame rate. Your record stream runs at 10 fps according to ffprobe. Check your camera firmware and set the I-frame interval (keyframe interval/GOP length) to match—ideally 10 or "1x" if your camera uses that notation. (2)

3. Verify recordings are being saved

The log message "No motion data found for the requested time range" suggests the recording segments may not be properly indexed. Check your storage location to confirm .mp4 segments are actually being written for camera c4.

4. Hardware acceleration preset

You're using preset-intel-qsv-h264 but your record stream is H.264 already. Ensure this preset is appropriate for your system and isn't causing decode/encode issues with the record stream.

The working camera (c3) shows a different stream profile (Main vs High) and different resolution—this could indicate the Asecam camera has firmware or stream configuration differences affecting how Frigate processes the recordings.

📚 Sources:

1. Camera Configuration
2. Live View

---

Have another question? Just tag @inkeep.

[pierreHOH]

I add an information to my problem : this morning several detection has been raised for my camera. I see the preview video for each detection, but in the file system of HAOS, i.e at media/frigate/recordings, I see the current date but there's only video of another camera but no file for the camera with the problem. Frigate does not create any file for this one !

[hawkeye217]

What do your Frigate logs show? Not the HA logs, but Frigate's logs inside of the System logs link in the UI.