[REGISTRAR] update inter-account domain move instructions #17872

allysmith424 · 2024-10-30T14:29:42Z

Summary

This PR updates the inter-account domain registration move instructions to include a description of the self-serve option.

Documentation checklist

The documentation style guide has been adhered to.

hyperlint-ai

1 files reviewed, 1 total issue(s) found.

src/content/docs/registrar/account-options/inter-account-transfer.mdx

Co-authored-by: hyperlint-ai[bot] <154288675+hyperlint-ai[bot]@users.noreply.github.com>

dcpena · 2024-10-30T19:07:36Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

 * After successful transfer, the registration will be transfer-locked for 30 days.
 * The target account will become responsible for domain renewals going forward.

 ## 1. Prepare for the transfer


If we're going to refer to the transfer as a move in the sentence after this, should we change the header to say "move?"

dcpena · 2024-10-30T19:07:52Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

-## 2. Submit a transfer request
+* Obtain the [account ID](/fundamentals/setup/find-account-and-zone-ids) of the new account
+* Add the domain as a website to the new account and select a plan
+* [disable DNSSEC](/dns/dnssec/#disable-dnssec) for the domain(s) and ensure the domain(s) are set up and ready in the new dashboard account you intend to transfer them to.


Suggested change

* [disable DNSSEC](/dns/dnssec/#disable-dnssec) for the domain(s) and ensure the domain(s) are set up and ready in the new dashboard account you intend to transfer them to.

* [Disable DNSSEC](/dns/dnssec/#disable-dnssec) for the domain(s) and ensure the domain(s) are set up and ready in the new dashboard account you intend to transfer them to.

For "domain(s)," choose either singular or plural but let's delete the parentheses.

dcpena · 2024-10-30T19:10:46Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

-The form will ask you to confirm that you understand the process and ask you to specify an email address of a new superadmin for the account you intend to transfer the domain(s) to. The new super admin you specify will need to reply to the support ticket to agree to receive the transfer.
+* The domain must be added to the new account as a website and a plan must be selected.
+* The domain must not be administratively locked, such as being locked due to a dispute or court order.
+* The domain must not have any of the following registry statuses: pendingDelete, redemptionPeriod, pendingTransfer.


Suggested change

* The domain must not have any of the following registry statuses: pendingDelete, redemptionPeriod, pendingTransfer.

* The domain must not have any of the following registry statuses: `pendingDelete`, `redemptionPeriod`, or `pendingTransfer`.

dcpena · 2024-10-30T19:11:53Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

+* The domain must not be administratively locked, such as being locked due to a dispute or court order.
+* The domain must not have any of the following registry statuses: pendingDelete, redemptionPeriod, pendingTransfer.
+* The registrant email address must be verified.
+* There must not be a pending Change of Registrant request. If there is a pending request it should be completed before initiating the move request.


Suggested change

* There must not be a pending Change of Registrant request. If there is a pending request it should be completed before initiating the move request.

* A pending Change of Registrant request cannot be present. If there is a pending request, it should be completed before initiating the move request.

dcpena · 2024-10-30T19:13:10Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

+
+There are two ways to submit a move request. The first option is to submit a request via a support ticket following the procedure described below. The second option is to use the self-serve feature in the dashboard.
+
+**The self-serve option is currently in beta and only accessible to a limited number of customers. If the option is not currently available in your account, please submit via a support ticket.**


Suggested change

**The self-serve option is currently in beta and only accessible to a limited number of customers. If the option is not currently available in your account, please submit via a support ticket.**

:::note

The self-serve option is currently in beta and only accessible to a limited number of customers. If the option is not currently available in your account, submit a request through a support ticket.

:::

dcpena · 2024-10-30T19:13:24Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

+
+**The self-serve option is currently in beta and only accessible to a limited number of customers. If the option is not currently available in your account, please submit via a support ticket.**
+
+### Submitting via a support ticket:


Suggested change

### Submitting via a support ticket:

### Submit via a support ticket

dcpena · 2024-10-30T19:14:37Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

+
+Go to Support and select **Contact Cloudflare** from the Cloudflare dashboard. Select the category **Registrar** and then **Transfer a domain between Cloudflare accounts**. Select the domain(s) in your account that you wish to transfer, enter a Summary and select **Open a Ticket**.
+
+The form will ask you to confirm that you understand the process and ask you to specify an email address of a new super-admin for the account you intend to transfer the domain(s) to. The new super admin you specify will need to reply to the support ticket to agree to receive the transfer.


Suggested change

The form will ask you to confirm that you understand the process and ask you to specify an email address of a new super-admin for the account you intend to transfer the domain(s) to. The new super admin you specify will need to reply to the support ticket to agree to receive the transfer.

The form will ask you to confirm that you understand the process and ask you to specify an email address of a new super admin for the account you intend to transfer the domain to. The new super admin you specify will need to reply to the support ticket to agree to receive the transfer.

dcpena · 2024-10-30T19:14:54Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx


 Once this has been done, the transfer takes around three to five working days to complete.
+
+### Submitting using the self serve option (if available):


Suggested change

### Submitting using the self serve option (if available):

### Submit using the self serve option (if available)

dcpena · 2024-10-30T19:15:43Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

+
+### Submitting using the self serve option (if available):
+
+The self-serve option will appear under the Configuration tab of the Manage Domain page. If the option is available, begin the submission process by clicking the Start button and follow the instructions.


Suggested change

The self-serve option will appear under the Configuration tab of the Manage Domain page. If the option is available, begin the submission process by clicking the Start button and follow the instructions.

The self-serve option will appear under the **Configuration** tab of the **Manage Domain** page. If the option is available, begin the submission process by selecting the **Start** button and follow the instructions.

dcpena · 2024-10-30T19:16:18Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

+
+The self-serve option will appear under the Configuration tab of the Manage Domain page. If the option is available, begin the submission process by clicking the Start button and follow the instructions.
+
+**Important**: Please be sure to review the pre-conditions described above. If those conditions have not been met the domain move will not be completed.


Suggested change

**Important**: Please be sure to review the pre-conditions described above. If those conditions have not been met the domain move will not be completed.

**Important**: Review the pre-conditions described above. If those conditions have not been met, the domain move will not be completed.

dcpena · 2024-10-30T19:18:33Z

src/content/docs/registrar/account-options/inter-account-transfer.mdx

+
+**Important**: Please be sure to review the pre-conditions described above. If those conditions have not been met the domain move will not be completed.
+
+Once the move request has been submitted, the gaining account will receive an email notifying them of the request and providing instructions for how to approve the request. The gaining account must log into their account, navigate the Manage Domains (under Domain Registration). At the top of the page a message will appear stating that there are domains requiring action to be taken. Clicking View Actions will display the domains pending move along with buttons to accept or reject the request. Action must be taken within 5 days of the request. If no action is taken within the 5 days, the request will be automatically canceled.


Suggested change

Once the move request has been submitted, the gaining account will receive an email notifying them of the request and providing instructions for how to approve the request. The gaining account must log into their account, navigate the Manage Domains (under Domain Registration). At the top of the page a message will appear stating that there are domains requiring action to be taken. Clicking View Actions will display the domains pending move along with buttons to accept or reject the request. Action must be taken within 5 days of the request. If no action is taken within the 5 days, the request will be automatically canceled.

Once the move request has been submitted, the gaining account will receive an email notifying them of the request and will provide instructions for how to approve the request.

The gaining account must log into their account and go to **Manage Domains** (under Domain Registration). A message will appear at the top of the page stating that there are domains requiring action to be taken.

Select **View Actions** to display the domains with a pending move along and choose to accept or reject the request. Action must be taken within five days of the request.

If no action is taken within the five days, the request will be automatically canceled.

allysmith424 · 2024-10-31T14:23:44Z

@dcpena thank you for your review -- I just made all changes you requested, if you'd like to have another look

holopin-bot · 2024-10-31T19:26:00Z

Congratulations @allysmith424, the maintainer of this repository has issued you a holobyte! Here it is: https://holopin.io/holobyte/cm2xp4iv1175150cmhtv3zi2ai

This badge can only be claimed by you, so make sure that your GitHub account is linked to your Holopin account. You can manage those preferences here: https://holopin.io/account.
Or if you're new to Holopin, you can simply sign up with GitHub, which will do the trick!

* [REGISTRAR] update inter-account domain move instructions * apply style guide updates Co-authored-by: hyperlint-ai[bot] <154288675+hyperlint-ai[bot]@users.noreply.github.com> * make changes requested by reviewer --------- Co-authored-by: hyperlint-ai[bot] <154288675+hyperlint-ai[bot]@users.noreply.github.com>

[REGISTRAR] update inter-account domain move instructions

bc77d00

github-actions bot assigned jason-cf Oct 30, 2024

github-actions bot added product:registrar Related to Registrar product size/s labels Oct 30, 2024

hyperlint-ai bot reviewed Oct 30, 2024

View reviewed changes

src/content/docs/registrar/account-options/inter-account-transfer.mdx Outdated Show resolved Hide resolved

apply style guide updates

c4476c1

Co-authored-by: hyperlint-ai[bot] <154288675+hyperlint-ai[bot]@users.noreply.github.com>

allysmith424 marked this pull request as ready for review October 30, 2024 15:06

allysmith424 requested review from a team and jason-cf as code owners October 30, 2024 15:06

dcpena reviewed Oct 30, 2024

View reviewed changes

make changes requested by reviewer

57bdd5a

dcpena approved these changes Oct 31, 2024

View reviewed changes

dcpena merged commit 1d0aa14 into cloudflare:production Oct 31, 2024
7 checks passed

workers-devprod added the contribution [Holopin] Recognizes a docs contribution, big or small label Oct 31, 2024

	* [disable DNSSEC](/dns/dnssec/#disable-dnssec) for the domain(s) and ensure the domain(s) are set up and ready in the new dashboard account you intend to transfer them to.
	* [Disable DNSSEC](/dns/dnssec/#disable-dnssec) for the domain(s) and ensure the domain(s) are set up and ready in the new dashboard account you intend to transfer them to.

	* The domain must not have any of the following registry statuses: pendingDelete, redemptionPeriod, pendingTransfer.
	* The domain must not have any of the following registry statuses: `pendingDelete`, `redemptionPeriod`, or `pendingTransfer`.

	* There must not be a pending Change of Registrant request. If there is a pending request it should be completed before initiating the move request.
	* A pending Change of Registrant request cannot be present. If there is a pending request, it should be completed before initiating the move request.


		There are two ways to submit a move request. The first option is to submit a request via a support ticket following the procedure described below. The second option is to use the self-serve feature in the dashboard.

		The self-serve option is currently in beta and only accessible to a limited number of customers. If the option is not currently available in your account, please submit via a support ticket.


		The self-serve option is currently in beta and only accessible to a limited number of customers. If the option is not currently available in your account, please submit via a support ticket.

		### Submitting via a support ticket:

	### Submitting via a support ticket:
	### Submit via a support ticket


		Go to Support and select Contact Cloudflare from the Cloudflare dashboard. Select the category Registrar and then Transfer a domain between Cloudflare accounts. Select the domain(s) in your account that you wish to transfer, enter a Summary and select Open a Ticket.

		The form will ask you to confirm that you understand the process and ask you to specify an email address of a new super-admin for the account you intend to transfer the domain(s) to. The new super admin you specify will need to reply to the support ticket to agree to receive the transfer.


		Once this has been done, the transfer takes around three to five working days to complete.

		### Submitting using the self serve option (if available):

	### Submitting using the self serve option (if available):
	### Submit using the self serve option (if available)


		### Submitting using the self serve option (if available):

		The self-serve option will appear under the Configuration tab of the Manage Domain page. If the option is available, begin the submission process by clicking the Start button and follow the instructions.


		The self-serve option will appear under the Configuration tab of the Manage Domain page. If the option is available, begin the submission process by clicking the Start button and follow the instructions.

		Important: Please be sure to review the pre-conditions described above. If those conditions have not been met the domain move will not be completed.

	Important: Please be sure to review the pre-conditions described above. If those conditions have not been met the domain move will not be completed.
	Important: Review the pre-conditions described above. If those conditions have not been met, the domain move will not be completed.


		Important: Please be sure to review the pre-conditions described above. If those conditions have not been met the domain move will not be completed.

		Once the move request has been submitted, the gaining account will receive an email notifying them of the request and providing instructions for how to approve the request. The gaining account must log into their account, navigate the Manage Domains (under Domain Registration). At the top of the page a message will appear stating that there are domains requiring action to be taken. Clicking View Actions will display the domains pending move along with buttons to accept or reject the request. Action must be taken within 5 days of the request. If no action is taken within the 5 days, the request will be automatically canceled.

-Once the move request has been submitted, the gaining account will receive an email notifying them of the request and providing instructions for how to approve the request. The gaining account must log into their account, navigate the Manage Domains (under Domain Registration). At the top of the page a message will appear stating that there are domains requiring action to be taken. Clicking View Actions will display the domains pending move along with buttons to accept or reject the request. Action must be taken within 5 days of the request. If no action is taken within the 5 days, the request will be automatically canceled.
+Once the move request has been submitted, the gaining account will receive an email notifying them of the request and will provide instructions for how to approve the request.
+The gaining account must log into their account and go to **Manage Domains** (under Domain Registration). A message will appear at the top of the page stating that there are domains requiring action to be taken.
+Select **View Actions** to display the domains with a pending move along and choose to accept or reject the request. Action must be taken within five days of the request.
+If no action is taken within the five days, the request will be automatically canceled.

[REGISTRAR] update inter-account domain move instructions #17872

[REGISTRAR] update inter-account domain move instructions #17872

Uh oh!

Conversation

allysmith424 commented Oct 30, 2024

Summary

Documentation checklist

Uh oh!

hyperlint-ai bot left a comment

Choose a reason for hiding this comment

Uh oh!

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

Choose a reason for hiding this comment

Uh oh!

allysmith424 commented Oct 31, 2024

Uh oh!

Uh oh!

holopin-bot bot commented Oct 31, 2024

Uh oh!

Reviewers

Assignees

Labels

Projects

Milestone

Development

Uh oh!

4 participants