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Management

Stephen Cresswell edited this page Oct 18, 2018 · 3 revisions

Work in progress

The reason why management has such a bad name, is because when it's done well, it's invisible, but when it's done badly it's obvious. A manager's job is to use their skill and experience to foster a system that achieves the desired vision.

Skills

Anticipation

This is the most important skill. By anticipating problems, you can take action before they impact the team. Ask

  • What can go wrong?
  • What symptoms will there be?
  • How can I mitigate the risks?
  • What will I do if they happen anyway?

Forecasting

Planning

Organising

Communication

Decisiveness

If team members are operating autonomously, but within their level of capability, you are anticipating problems and communicating in a clear and timely manner you should not have to make many decisions. However when you do need to make a decision...

  • You usually only need most of the facts to make a good decision
  • Most decisions are not completely right and completely wrong
  • Decisions can usually be reversed
  • It is usually better to be quick and slightly wrong, than late and exactly right
  • Provided you make more good decisions than bad ones, you're doing OK

Influence

Process

Agile Lean

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