[0.5 XMR] Blank screen on startup (Ubuntu, flatpak)

[Avadon]

Describe the bug
Blank screen instead of UI when trying to use flatpak version. The last line in logs:
DEBUG swap::common::tor: swap/src/common/tor.rs:58: Bootstrapping Tor client

Lost/trapped Funds
No

Logs

Spoiler warning

``` flatpak run org.eigenwallet.app Gtk-Message: 12:51:00.306: Failed to load module "canberra-gtk-module" Gtk-Message: 12:51:00.306: Failed to load module "canberra-gtk-module" Gtk-Message: 12:51:00.551: Failed to load module "canberra-gtk-module" Gtk-Message: 12:51:00.552: Failed to load module "canberra-gtk-module" Failed to create GBM buffer of size 800x700: Invalid argument 2025-11-01T09:51:00.990998736Z INFO swap::common::tracing_util: swap/src/common/tracing_util.rs:225: Initialized tracing. General logs will be written to swap-all.log, and verbose logs to tracing*.log level_filter=debug logs_dir=/home/user/.var/app/org.eigenwallet.app/data/xmr-btc-swap/cli/mainnet/logs 2025-11-01T09:51:00.991093159Z INFO swap::cli::api::builder: swap/src/cli/api.rs:532: Setting up context binary="cli" version="d01c4d2" os="linux" arch="x86_64" 2025-11-01T09:51:00.992172029Z DEBUG swap::common::tor: swap/src/common/tor.rs:41: Creating unbootstrapped Tor client 2025-11-01T09:51:00.995325296Z INFO monero_rpc_pool::database: monero-rpc-pool/src/database.rs:45: Using database at /home/user/.var/app/org.eigenwallet.app/data/xmr-btc-swap/cli/mainnet/monero-rpc-pool/nodes_v3.db 2025-11-01T09:51:00.996214008Z INFO monero_rpc_pool::database: monero-rpc-pool/src/database.rs:59: Database migration completed 2025-11-01T09:51:00.996322342Z INFO monero_sys::database: monero-sys/src/database.rs:39: Recent wallets database migration completed 2025-11-01T09:51:00.996891723Z DEBUG swap::cli::api::tauri_bindings: swap/src/cli/api/tauri_bindings.rs:232: Emitting approval event event=ApprovalRequest { request: SeedSelection(SeedSelectionDetails { recent_wallets: [] }), request_status: Pending { expiration_ts: 1762595460 }, request_id: 25f9e46f-2cd0-4b86-9384-3327c4e15768 } 2025-11-01T09:51:00.996936625Z DEBUG swap::cli::api::tauri_bindings: swap/src/cli/api/tauri_bindings.rs:272: Emitted approval request event request=SeedSelection() 2025-11-01T09:51:00.998687189Z INFO monero_rpc_pool: monero-rpc-pool/src/lib.rs:174: Started server on 127.0.0.1:36055 (random port) 2025-11-01T09:51:00.998741562Z DEBUG swap::common::tor: swap/src/common/tor.rs:58: Bootstrapping Tor client ```

Platform (please complete the following information):

• CLI
• 3.1.1
• Ubuntu 22.04

[binarybaron]

This issue has been assigned a bounty (💰)

Current bounty:

• 0.25 XMR contributed by @binarybaron and @Einliterflasche
• 0 XMR contributed by the eigenwallet community

Fine print

We use bounties to incentivize development and reward contributors. All issues available for a bounty have the Bounty 💰 label.

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• Bounties will be set and awarded at discretion of @binarybaron
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[nabijaczleweli]

Norepro on a clean Ubuntu 22.04 install + apt install flatpak + flatpak remote-add --if-not-exists flathub https://flathub.org/repo/flathub.flatpakrepo + script from https://eigenwallet.github.io/core/ (though it does take a long time to go from white screen to content):

OP's log says

$ flatpak run org.eigenwallet.app
Gtk-Message: 12:51:00.306: Failed to load module "canberra-gtk-module"
Gtk-Message: 12:51:00.306: Failed to load module "canberra-gtk-module"
Gtk-Message: 12:51:00.551: Failed to load module "canberra-gtk-module"
Gtk-Message: 12:51:00.552: Failed to load module "canberra-gtk-module"
Failed to create GBM buffer of size 800x700: Invalid argument
2025-11-01T09:51:00.990998736Z INFO swap::common::tracing_util: swap/src/common/tracing_util.rs:225: Initialized tracing. General logs will be written to swap-all.log, and verbose logs to tracing*.log level_filter=debug logs_dir=/home/user/.var/app/org.eigenwallet.app/data/xmr-btc-swap/cli/mainnet/logs

which seems like that'd be relevant.

@Avadon can you apt install libcanberra-gtk-module (and/or apt install libcanberra-gtk3-module) and retry?

[nabijaczleweli]

Actually, have you tried just letting it sit? In testing #688, getting from white screen to rendered output took minutes of seemingly nothing happening. If you have a weak internet connection or of Tor is being uncooperative, this may just be that.

[binarybaron]

Actually, have you tried just letting it sit? In testing #688, getting from white screen to rendered output took minutes of seemingly nothing happening. If you have a weak internet connection or of Tor is being uncooperative, this may just be that.

This is very odd. The rendering should not depend on Tor or any background process.

[nabijaczleweli]

(It's possible I miscorrelated the log, but the window was white for a couple minutes before popping in.)

[Avadon]

@nabijaczleweli even though I installed libcanberra-gtk-module that didn't help, still doesn't find the module:

sudo apt install libcanberra-gtk-module
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
The following additional packages will be installed:
  libcanberra-gtk0
The following NEW packages will be installed:
  libcanberra-gtk-module libcanberra-gtk0
0 upgraded, 2 newly installed, 0 to remove and 13 not upgraded.
Need to get 19,3 kB of archives.
After this operation, 108 kB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:1 http://de.archive.ubuntu.com/ubuntu jammy-updates/universe amd64 libcanberra-gtk0 amd64 0.30-10ubuntu1.22.04.1 [8 286 B]
Get:2 http://de.archive.ubuntu.com/ubuntu jammy-updates/universe amd64 libcanberra-gtk-module amd64 0.30-10ubuntu1.22.04.1 [11,0 kB]
Fetched 19,3 kB in 0s (241 kB/s)                    
Selecting previously unselected package libcanberra-gtk0:amd64.
(Reading database ... 281960 files and directories currently installed.)
Preparing to unpack .../libcanberra-gtk0_0.30-10ubuntu1.22.04.1_amd64.deb ...
Unpacking libcanberra-gtk0:amd64 (0.30-10ubuntu1.22.04.1) ...
Selecting previously unselected package libcanberra-gtk-module:amd64.
Preparing to unpack .../libcanberra-gtk-module_0.30-10ubuntu1.22.04.1_amd64.deb ...
Unpacking libcanberra-gtk-module:amd64 (0.30-10ubuntu1.22.04.1) ...
Setting up libcanberra-gtk0:amd64 (0.30-10ubuntu1.22.04.1) ...
Setting up libcanberra-gtk-module:amd64 (0.30-10ubuntu1.22.04.1) ...
Processing triggers for libc-bin (2.35-0ubuntu3.11) ...



flatpak run org.eigenwallet.app
Gtk-Message: 22:31:52.051: Failed to load module "canberra-gtk-module"
Gtk-Message: 22:31:52.052: Failed to load module "canberra-gtk-module"
Gtk-Message: 22:31:52.350: Failed to load module "canberra-gtk-module"
Gtk-Message: 22:31:52.351: Failed to load module "canberra-gtk-module"
Failed to create GBM buffer of size 800x700: Invalid argument
2025-11-08T19:31:52.836790601Z  INFO swap::common::tracing_util: swap/src/common/tracing_util.rs:225: Initialized tracing. General logs will be written to swap-all.log, and verbose logs to tracing*.log level_filter=debug logs_dir=/home/user/.var/app/org.eigenwallet.app/data/xmr-btc-swap/cli/mainnet/logs
2025-11-08T19:31:52.836909824Z  INFO swap::cli::api::builder: swap/src/cli/api.rs:532: Setting up context binary="cli" version="d01c4d2" os="linux" arch="x86_64"
2025-11-08T19:31:52.838350062Z DEBUG swap::common::tor: swap/src/common/tor.rs:41: Creating unbootstrapped Tor client
2025-11-08T19:31:52.840654262Z  INFO monero_rpc_pool::database: monero-rpc-pool/src/database.rs:45: Using database at /home/user/.var/app/org.eigenwallet.app/data/xmr-btc-swap/cli/mainnet/monero-rpc-pool/nodes_v3.db
2025-11-08T19:31:52.841549373Z  INFO monero_sys::database: monero-sys/src/database.rs:39: Recent wallets database migration completed
2025-11-08T19:31:52.842068379Z  INFO monero_rpc_pool::database: monero-rpc-pool/src/database.rs:59: Database migration completed
2025-11-08T19:31:52.842403347Z DEBUG swap::cli::api::tauri_bindings: swap/src/cli/api/tauri_bindings.rs:232: Emitting approval event event=ApprovalRequest { request: SeedSelection(SeedSelectionDetails { recent_wallets: [] }), request_status: Pending { expiration_ts: 1763235112 }, request_id: b16a88c5-ac06-44fb-a78b-efab2d0a4292 }
2025-11-08T19:31:52.842503223Z DEBUG swap::cli::api::tauri_bindings: swap/src/cli/api/tauri_bindings.rs:272: Emitted approval request event request=SeedSelection()
2025-11-08T19:31:52.845084142Z  INFO monero_rpc_pool: monero-rpc-pool/src/lib.rs:174: Started server on 127.0.0.1:40177 (random port)
2025-11-08T19:31:52.845148467Z DEBUG swap::common::tor: swap/src/common/tor.rs:58: Bootstrapping Tor client

[0xLcrgs]

i have the exact same issue , any fix?

[nabijaczleweli]

I can't reproduce this when running a local X server either:

@Avadon can you try sudo apt install libcanberra-gtk3-module module as well?

[binarybaron]

I am bumping the bounty to 0.5 XMR.