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Oct 19, 2025
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docs: The documentation was updated to change the slash command from /configure to /fern throughout all examples ... #1274

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4c42997
docs: improve content based on Ask Fern feedback
dannysheridan Oct 15, 2025
f7dc1d5
Fix missing newline at end of slack-app.mdx
sahil485 Oct 17, 2025
a7c6570
remove repetitive content
devalog Oct 18, 2025
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18 changes: 8 additions & 10 deletions fern/products/ask-fern/pages/features/slack-app.mdx
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Expand Up @@ -53,14 +53,14 @@

### Bot settings per channel

Use the `/configure` slash command in any channel to adjust the settings:
Use the `/fern` slash command in any channel to adjust the settings:

| Command | Description | Example |
|---------|-------------|---------|
| **respond_to** | Controls whether the Ask Fern bot responds to all messages (`all`), reponds only when directly mentioned with `@Ask Fern` (`mentions_only`), or determines when to respond to messages depending on context (`auto`). Set to `auto` by default. | `/configure respond_to all` |
| **roles** | Specifies which RBAC roles (comma-separated) should be used to filter Ask Fern responses (if you have [role-based access control](/docs/authentication/rbac) configured) | `/configure roles developer,admin` |
| **show** | Show the current settings | `/configure show` |
| **help** | Get help with Ask Fern slash commands | `/configure help` |
| **respond_to** | Controls whether the Ask Fern bot responds to all messages (`all`), reponds only when directly mentioned with `@Ask Fern` (`mentions_only`), or determines when to respond to messages depending on context (`auto`). Set to `auto` by default. | `/fern respond_to all` |
| **roles** | Specifies which RBAC roles (comma-separated) should be used to filter Ask Fern responses (if you have [role-based access control](/docs/authentication/rbac) configured) | `/fern roles developer,admin` |

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GitHub Actions / vale 

[vale] reported by reviewdog 🐶
[Microsoft.Passive] 'be used' looks like passive voice.

Raw Output:
{"message": "[Microsoft.Passive] 'be used' looks like passive voice.", "location": {"path": "fern/products/ask-fern/pages/features/slack-app.mdx", "range": {"start": {"line": 61, "column": 67}}}, "severity": "INFO"}

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GitHub Actions / vale 

[vale] reported by reviewdog 🐶
[FernStyles.Acronyms] 'RBAC' has no definition.

Raw Output:
{"message": "[FernStyles.Acronyms] 'RBAC' has no definition.", "location": {"path": "fern/products/ask-fern/pages/features/slack-app.mdx", "range": {"start": {"line": 61, "column": 31}}}, "severity": "INFO"}
| **show** | Show the current settings | `/fern show` |
| **help** | Get help with Ask Fern slash commands | `/fern help` |

<Frame caption="After configuring respond_to all, bot responds to messages even when not directly mentioned">
<img src="/products//ask-fern/pages/assets/respond-all-slack.png" alt="Respond all setting in Slack" />
Expand All @@ -71,10 +71,9 @@
You can rename the bot to match your brand (example: "YourCompanyName Support"):

1. In Slack, go to **Apps** in the sidebar and click **Ask Fern**
1. Click the **About** tab, then **Configuration**
1. Scroll to **Bot User** section and click **Edit**
1. Enter your preferred bot name and save changes

2. Click the **About** tab, then **Configuration**
3. Scroll to **Bot User** section and click **Edit**
4. Enter your preferred bot name and save changes

<Frame>
<img src="/products//ask-fern/pages/assets/update-name-slack.png" alt="Update name of Slackbot" />
Expand Down Expand Up @@ -164,4 +163,3 @@
F->>F: Store question and answer for analytics
```
</Accordion>