Copy and Paste not working

[tellmewhy12]

Explain the bug
Copying and Pasting does not work

To reproduce

1. Go to 'Desktop'
2. Richtclick on any file
3. Select 'Copy'
4. Rightclick on the Desktop Window
5. Select 'Paste'
6. Nothing happens
   Same with Ctrl+C Ctrl+V

Expected behavior
A copy of the file to be generated

Screenshots

Logfile

2021-04-19 19:21:08.6758|ERROR|FilesFullTrust.Program|Die Pipe wird gerade geschlossen.
|System.IO.IOException: Die Pipe wird gerade geschlossen.
   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   bei System.IO.Pipes.NamedPipeServerStream.BeginWaitForConnection(AsyncCallback callback, Object state)
   bei System.Threading.Tasks.TaskFactory`1.FromAsyncImpl(Func`3 beginMethod, Func`2 endFunction, Action`1 endAction, Object state, TaskCreationOptions creationOptions)
   bei System.IO.Pipes.NamedPipeServerStream.WaitForConnectionAsync(CancellationToken cancellationToken)
   bei System.IO.Pipes.NamedPipeServerStream.WaitForConnectionAsync()
   bei FilesFullTrust.Program.<InitializeAppServiceConnection>d__10.MoveNext()
--- Ende der Stapelüberwachung vom vorhergehenden Ort, an dem die Ausnahme ausgelöst wurde ---
   bei System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   bei System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   bei System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   bei System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   bei System.Threading.ThreadPoolWorkQueue.Dispatch()

Not sure if anything related.

System Information

• OS Version: Microsoft Windows Version 1909 (Build 18363. 1500)
• App version: 1.5.0.0

Additional comment
Issue persists after restarting: Yes
Updating windows to 20H2 (Build 19042.928) fixed the issue for me

[hez2010]

Does restarting Files app help?

[haneenmahd]

Yeah! Your are right it does not work.
It does not completely copy paste the files in to another directory and also ignore some files too.

[tellmewhy12]

@hez2010 No. I reinstalled it too from the Microsoft Store

[tellmewhy12]

Here is just a short screen recording of how it looks like: https://imgur.com/a/xfiPpFy
Cutting and pasting doesn't work, too (it seems to get reset as soon as I change directory?)

Moving files using the mouse does work by the way!

[hez2010]

Can you provide your system version? (Run winver and you can see the system build number)

[tellmewhy12]

@hez2010 Oh there it is thanks. It's Microsoft Windows Version 1909 (Build 18363. 1500)

[JettFlat]

Same problem. Microsoft Windows Version 2004 (Build 19041. 331)

[haneenmahd]

Maybe you should update to the latest one!
It worked on my machine after I updated

[tellmewhy12]

@haneenmahd I will try this thanks. Just realized windows gave me some update errors so will try. It sounds like a good idea for a file manager to be compatible with at least some older versions though?

[haneenmahd]

If that did not work try downloading to windows insider builds

[tellmewhy12]

I can confirm that it now works for 20H2 (Build 19042.928)

[haneenmahd]

Files/Files.Launcher/packages.config

Lines 1 to 4 in c098f57

	<?xml version="1.0" encoding="utf-8"?>
	<packages>
	<package id="Newtonsoft.Json" version="13.0.1" targetFramework="net472" />
	</packages>

Maybe you need a windows build which supports the latest version of .NET Framework or Sdk