🐛 [firebase_crashlytics] Failed to retrieve settings from https://firebase-settings.crashlytics.com

Bug report

I added firebase_crashlytics to a new flutter app and ran it. In logs, it simply logs this error and my crashes are not reported to firebase console:

E/FirebaseCrashlytics(23176): Failed to retrieve settings from https://firebase-settings.crashlytics.com/spi/v2/platforms/android/gmp/1:639321596024:android:2e8626b6d04d73c1aecd8d/settings

I hit this URL manually and it returns a 403 error. Not sure if it is expected or not.

Steps to reproduce

Steps to reproduce the behavior:

1. Create a new flutter app.
2. Create a new firebase app.
3. Add firebase_crashlytics plugin to flutter.
4. Configure the android build.gradle files.
5. Run the app.

Expected behavior

The crashes should be logged in firebase upon next launch of app.

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Additional context

I followed the tutorial here to add crashlytics: https://firebase.flutter.dev/docs/overview/

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Flutter doctor

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[✓] Flutter (Channel stable, 1.20.4, on Mac OS X 10.15.7 19H2, locale en-GB)
 
[✓] Android toolchain - develop for Android devices (Android SDK version 29.0.3)
[✓] Xcode - develop for iOS and macOS (Xcode 12.0.1)
[✓] Android Studio (version 4.0)
[✓] VS Code (version 1.49.2)
[✓] Connected device (1 available)

• No issues found!

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Flutter dependencies

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Dart SDK 2.9.2
Flutter SDK 1.20.4
rideTracker 1.0.0+1

dependencies:
- cupertino_icons 0.1.3
- device_info 0.4.2+8 [flutter device_info_platform_interface]
- firebase_core 0.5.0 [firebase_core_platform_interface flutter quiver meta firebase_core_web]
- firebase_crashlytics 0.2.0 [flutter stack_trace firebase_core firebase_core_platform_interface firebase_crashlytics_platform_interface]
- flutter 0.0.0 [characters collection meta typed_data vector_math sky_engine]
- flutter_localizations 0.0.0 [flutter intl characters collection meta path typed_data vector_math]
- provider 4.3.2+2 [flutter nested collection]
- sailor 0.7.1 [flutter]

dev dependencies:
- flutter_launcher_icons 0.8.0 [image args yaml]
- flutter_native_splash 0.1.9 [yaml image color]

transitive dependencies:
- archive 2.0.13 [crypto args path]
- args 1.6.0
- characters 1.0.0
- charcode 1.1.3
- collection 1.14.13
- color 2.1.1
- convert 2.1.1 [charcode typed_data]
- crypto 2.1.5 [collection convert typed_data]
- device_info_platform_interface 1.0.1 [flutter meta plugin_platform_interface]
- firebase 7.3.0 [http http_parser js]
- firebase_core_platform_interface 2.0.0 [flutter meta plugin_platform_interface quiver]
- firebase_core_web 0.2.0 [firebase firebase_core_platform_interface flutter flutter_web_plugins meta js]
- firebase_crashlytics_platform_interface 1.0.0 [flutter meta collection firebase_core plugin_platform_interface]
- flutter_web_plugins 0.0.0 [flutter characters collection meta typed_data vector_math]
- http 0.12.2 [http_parser path pedantic]
- http_parser 3.1.4 [charcode collection source_span string_scanner typed_data]
- image 2.1.18 [archive xml meta]
- intl 0.16.1 [path]
- js 0.6.2
- matcher 0.12.8 [stack_trace]
- meta 1.1.8
- nested 0.0.4 [flutter]
- path 1.7.0
- pedantic 1.9.0
- petitparser 3.0.4 [meta]
- plugin_platform_interface 1.0.2 [meta]
- quiver 2.1.3 [matcher meta]
- sky_engine 0.0.99
- source_span 1.7.0 [charcode collection meta path term_glyph]
- stack_trace 1.9.5 [path]
- string_scanner 1.0.5 [charcode meta source_span]
- term_glyph 1.1.0
- typed_data 1.2.0 [collection]
- vector_math 2.0.8
- xml 4.5.1 [collection convert meta petitparser]
- yaml 2.2.1 [charcode collection string_scanner source_span]

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[0x-cell]

Could we get an update on this issue ?

[akyjoe]

Similar error:

E/FirebaseCrashlytics(17407): Failed to retrieve settings from https://firebase-settings.crashlytics.com/spi/v2/platforms/android/gmp/1:496886502013:android:fa533748f802011bf19714/settings

Someone has a solution to this:

https://stackoverflow.com/questions/62196832/e-firebasecrashlytics-failed-to-retrieve-settings-from-https-firebase-setting

Same problem here with 17.2.1, one of my app flavours didnt't work throwing above error. Removing current apps and re-adding them in firebase project settings solved the problem for me.

[ycv005]

I am facing too.

[SantiagoSotoC-zz]

I have the same issue, I will try to remove the app from the firebase project

[SantiagoSotoC-zz]

Similar error:

E/FirebaseCrashlytics(17407): Failed to retrieve settings from https://firebase-settings.crashlytics.com/spi/v2/platforms/android/gmp/1:496886502013:android:fa533748f802011bf19714/settings

Someone has a solution to this:

https://stackoverflow.com/questions/62196832/e-firebasecrashlytics-failed-to-retrieve-settings-from-https-firebase-setting

Same problem here with 17.2.1, one of my app flavours didnt't work throwing above error. Removing current apps and re-adding them in firebase project settings solved the problem for me.

I have the same issue, I will try to remove the app from the firebase project

That didn't work for me

[alien190]

Similar error:

E/FirebaseCrashlytics(17407): Failed to retrieve settings from https://firebase-settings.crashlytics.com/spi/v2/platforms/android/gmp/1:496886502013:android:fa533748f802011bf19714/settings

Someone has a solution to this:

https://stackoverflow.com/questions/62196832/e-firebasecrashlytics-failed-to-retrieve-settings-from-https-firebase-setting

Same problem here with 17.2.1, one of my app flavours didnt't work throwing above error. Removing current apps and re-adding them in firebase project settings solved the problem for me.

I am facing too and that didn't work for me

[akyjoe]

May be it's a 24 hours patience game or try the solution below:

Few changes made were:

• Add implementation 'com.google.firebase:firebase-analytics:17.5.0' implementation 'com.google.firebase:firebase-crashlytics:17.2.1' to app level gradle
• Add classpath 'com.google.firebase:firebase-crashlytics-gradle:2.3.0' to android level gradle.
• Add firebase_analytics to pubspec.yaml, this is just a fluke.
• Rebuild the app code and do a force crash in the app. And after waiting for a minute or two, upon refreshing Crashlytics Dashboard I see...

[alien190]

May be it's a 24 hours patience game or try the solution below:

Few changes made were:

* Add `implementation 'com.google.firebase:firebase-analytics:17.5.0' implementation 'com.google.firebase:firebase-crashlytics:17.2.1'` to app level gradle

* Add `classpath 'com.google.firebase:firebase-crashlytics-gradle:2.3.0'` to android level gradle.

* Add `firebase_analytics` to pubspec.yaml, this is just a fluke.

* Rebuild the app code and do a force crash in the app. And after waiting for a minute or two, upon refreshing Crashlytics Dashboard I see...

I had a try to implement this solution, but it didn't work for me, unfortunately.
On the overview page of the Firebase project, I can see some past statistics from Crashlytics, but the Crushlytics console is not still available.

[SantiagoSotoC-zz]

May be it's a 24 hours patience game or try the solution below:

Few changes made were:

• Add implementation 'com.google.firebase:firebase-analytics:17.5.0' implementation 'com.google.firebase:firebase-crashlytics:17.2.1' to app level gradle
• Add classpath 'com.google.firebase:firebase-crashlytics-gradle:2.3.0' to android level gradle.
• Add firebase_analytics to pubspec.yaml, this is just a fluke.
• Rebuild the app code and do a force crash in the app. And after waiting for a minute or two, upon refreshing Crashlytics Dashboard I see...

Thanks that work for me, but I need to call FirebaseCrashlytics.instance.crash();
to make Crushlytics console available.
I'm getting a Crushlytics alert in the console about migrate to the newer sdk

[ycv005]

Also, add apply plugin: 'com.google.firebase.crashlytics' to the bottom of the build.gradle of app level.

[xJon]

I made sure to follow all the instructions yet I am also experiencing this issue. The solution above did not work.

[TheinDev]

I'm meeting same problem now.
FirebaseCrashlytics(15078): Failed to retrieve settings from https://firebase-settings.crashlytics.com
I added respective plugin and classpath dependencies in native android , but it is not solved .