Tray icon not visible on Ubuntu MATE, or Trisquel

[davidhedlund]

The tray icon for Jami (org.jami.Jami) does not appear in the system tray. However, tray icons for other Flatpak applications, such as org.gajim.Gajim, are showing properly on the same system. This indicates that other software tray icons are working as expected, and the problem is specific to the Jami Flatpak package.

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Steps to reproduce

1. Install org.jami.Jami from Flathub.
2. Launch Jami.
3. Observe the system tray — no tray icon appears for Jami.

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Expected behavior

The Jami tray icon should be visible alongside other running applications in the system tray, similar to Gajim’s icon (a human icon with a gray T-shirt).

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Actual behavior

No tray icon appears for Jami, despite other Flatpak applications showing theirs correctly.

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Screenshots

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Environment

• Distribution:
  • Ubuntu MATE 22.04
  • Ubuntu MATE 24.04
  • Trisquel 11.0.1
• Jami Flatpak version: org.jami.Jami (latest from Flathub)
• Other Flatpak apps tested:
  • org.gajim.Gajim (tray icon visible)

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Additional notes

Since the tray icons work for other Flatpak packages on the same systems, this appears to be a packaging or integration issue specific to the Jami Flatpak.

[Ilyas-Erdogan]

Hi @davidhedlund , could you try running flatpak run --no-talk-name=org.kde.StatusNotifierWatcher net.jami.Jami ? I have tested it in a fresh minimal install of Ubuntu MATE 24.04 and this seems to make the system icon appear now.

Let me know!

[davidhedlund]

@Ilyas-Erdogan I added Gajim to the screenshot in the main post, so you may want to look at org.gajim.Gajim, to see how they solved it.

Thank you for contributions.

[Ilyas-Erdogan]

Thanks for the update and edit, I appreciate it. I'm continuing to look into. I'm curious as to whether or not anything changed when you ran Jami without the org.kde.StatusNotifierWatcher talk-name?

[davidhedlund]

Hi @davidhedlund , could you try running flatpak run --no-talk-name=org.kde.StatusNotifierWatcher net.jami.Jami ? I have tested it in a fresh minimal install of Ubuntu MATE 24.04 and this seems to make the system icon appear now.

Let me know!

That worked in both distros!

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But it did not work in Trisquel GNU/Linux -- a distro based on Ubuntu + MATE that also has live mode capabilities. Trisquel is an important distro since it is on of few distros that are 100% free. So can you please download it and try it in live mode? That would mean a lot to me.

The tray icon (even the fallback icon) is not added to the tray in Trisquel with:

• The default command added to the menu: /usr/bin/flatpak run --branch=stable --arch=x86_64 --command=jami --file-forwarding net.jami.Jami @@u %u @@
  • Extending the command with --no-talk-name=org.kde.StatusNotifierWatcher: /usr/bin/flatpak run --no-talk-name=org.kde.StatusNotifierWatcher --branch=stable --arch=x86_64 --command=jami --file-forwarding net.jami.Jami @@u %u @@

I mentioned the --no-talk-name=org.kde.StatusNotifierWatcher solution for Ubuntu MATE for:

• Tray icon not visible on Ubuntu MATE, or Trisquel io.github.qtox.qTox#41
• Tray icon not visible on Ubuntu MATE, or Trisquel org.qbittorrent.qBittorrent#204

But it didn't solve it for Trisquel. So if we can solve the Trisquel issue here, we can add the solution to the above issues. =)

[Ilyas-Erdogan]

Could you please confirm the Trisquel OS version, is it the current LTS (11.0.1 i.e. Aramo)?

[davidhedlund]

Could you please confirm the Trisquel OS version, is it the current LTS (11.0.1 i.e. Aramo)?

Yes exactly: trisquel_11.0.1_amd64.iso

[Ilyas-Erdogan]

Well, this is quite embarrassing, but I think I've found the issue 😅

I spelled indicator incorrectly as indiciator so it just never communicated with the talk-name used by MATE desktops for system indicators:

net.jami.Jami/net.jami.Jami.yml

Line 32 in c5e8346

- --talk-name=org.ayatana.indiciator.application

Also missing and 'l' in canonical for the talk-name found here:

net.jami.Jami/net.jami.Jami.yml

Line 31 in c5e8346

- --talk-name=com.canonica.indicator.application

This should solve the problem for both MATE, Trisquel and hopefully any other OS using the org.ayatana.indicator.application talk-name. I will update the YAML file now and push the changes.

@davidhedlund If you don't mind could you run flatpak run --talk-name=org.ayatana.indicator.application net.jami.Jami on both your Trisquel and Ubuntu MATE installations to verify that the tray icon does appear now on both systems?