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Increased Apple retry from 1 to 3. #42332

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rachaelshaw merged 1 commit into from
Mar 24, 2026
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Increased Apple retry from 1 to 3. #42332

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2 changes: 1 addition & 1 deletion articles/connect-end-user-to-wifi-with-certificate.md
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Expand Up @@ -764,7 +764,7 @@ Automatic renewal is only supported if the validity period is set to 2 days or l

If an end user is on vacation (offline for more than 30 days), their certificate might expire, and they'll lose access to Wi-Fi or VPN. To reconnect them, ask your end users to temporarily connect to a different network so that Fleet can deliver a new certificate.

Fleet automatically retries each failed macOS, iOS, iPadOS, and Windows certificate once per host, checking every 30 seconds for certificates to resend. Learn more in the [4.38.0 release article](https://fleetdm.com/releases/fleet-4-38-0#failed-profile-redelivery). Automatic retries for Android is coming soon.
Fleet automatically retries each failed macOS, iOS, and iPadOS certificate up to 3 times per host and each failed Windows certificate once per host, checking every 30 seconds for certificates to resend. Learn more in the [4.38.0 release article](https://fleetdm.com/releases/fleet-4-38-0#failed-profile-redelivery). Automatic retries for Android is coming soon. Note that manually resending a profile does not reset the automatic retry counter.

> Currently, for NDES, Smallstep, and custom SCEP CAs, Fleet requires that the ⁠`$FLEET_VAR_SCEP_RENEWAL_ID` variable is in the certificate's OU (Organizational Unit) for automatic renewal to work for Apple and Windows hosts. For some CAs, including [NDES](https://learn.microsoft.com/en-us/windows-server/identity/ad-ds/plan/active-directory-domain-services-maximum-limits?utm_source=chatgpt.com#:~:text=OU%20names%20can%20only%20be%2064%20characters%20long.), the OU has a maximum length of 64 characters so any characters beyond this limit get truncated, causing the renewal to fail.
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