v16.1.0

What's Changed

• fix(perms): give HD Customer Manager every HD Customer permission (backport #3879) by @mergify[bot] in #3882
• feat: lunch break in SLA working hours (backport #3948) by @mergify[bot] in #3999
• fix(sla): remove a workday's break and default its end to an hour later (backport #3975) by @mergify[bot] in #4001

Full Changelog: v1.32.0...v16.1.0