This project is part of a hackathon submission for Algerie Poste, aimed at creating an intelligent chatbot solution to improve user interaction and automate customer support services. The solution includes a customizable chatbot widget that can be embedded into any web application and an admin interface for managing bot behavior.
While we’ve implemented several key features, the project is still a work in progress. More functionalities and refinements are underway to make the chatbot fully ready for deployment.
- User Authentication: Token-based authentication using JWT/API keys for secure access.
- Chatbot Widget: A React-based UI for embedding the chatbot on websites.
- Admin Interface: A web app for managing chatbot settings and configurations.
- Dynamic Configuration: Retrieve and apply user-specific bot settings like themes and greetings.
- Backend API: Powered by FastAPI to handle bot configurations and user data securely.
- Multi-language Support: Arabic, French, and English for Algerie Poste's diverse user base.
- Integration with Algerie Poste Systems: Connect to APIs for postal services, parcel tracking, and account inquiries.
- Offline Mode: Enable the chatbot to function with cached data when the internet is unavailable.
- AI-Powered Responses: Enhance chatbot intelligence using natural language processing (NLP).
- Mobile Integration: Ensure compatibility with mobile apps for seamless user interaction.
- Analytics Dashboard: Provide insights into chatbot usage and user interactions.
- Custom Response Templates: Allow admins to define quick reply templates for common questions.
The list of team members contributing to this project:
Here is the list of team members contributing to this project:
| Name | Role | Responsibilities |
|---|---|---|
| Maamar Haddouche | Team Leader & Cloud Developer | Designing the platform architecture, overseeing project tasks and timelines, supporting team members with technical issues, implementing FastAPI and API integrations, setting up CI/CD pipelines, and managing cloud infrastructure. |
| Mohammed Hadbi | Frontend Developer | Crafting the chatbot interface to deliver a seamless and engaging user experience. |
| Rami Alen | Backend Developer | Developing and maintaining the back end and modeling databases, ensuring smooth interaction between the frontend and backend systems. |
| Ahmed | Frontend Engineer | Designing and implementing an intuitive and functional admin interface for effective management. |
| Hadil | Frontend Developer | Creating the chatbot widget using React to ensure easy integration and usability. |
- Installation
- Frontend Integration
- Backend API
- User Authentication
- Bot Configuration
- Security
- Example Workflow
- Contributing
- License
Before running the project, make sure you have the following installed:
- Node.js (for frontend React app)
- Python 3.x (for backend FastAPI)
- pip (for Python package management)
- Clone the repository:
git clone https://github.com/your-username/chatbot-integration.git cd chatbot-integration/backend