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Troubleshooting
Brackets not working for you? Consider the following tips.
- Mac OSX 10.6 or newer.
- Mountain Lion (OS X 10.8) by default will not allow Brackets to run since it's not being digitally signed yet. To work around this, right click the Brackets app and choose Open. You only need to do that once -- afterward, launching Brackets the normal way will work also.
- Windows Vista/7.
- WinXP w/ Service Pack 2.
- You should have at least 2 GB of RAM to do Live Development.
Make sure you download one of the "brackets-sprint-XX.dmg" (Mac) or "brackets-sprint-XX.msi" (Windows) installers from the Downloads page. The "Download as zip" button will not work.
If Brackets won't launch, check the permissions of the main executable files (e.g. using ls -l). On Mac:
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bin/mac/Brackets.appshould bedrwxr-xr-x -
bin/mac/Brackets.app/Contents/MacOS/Bracketsshould be-rwxr-xr-x
To fix permissions, use a command like chmod +x bin/mac/Brackets.app/Contents/MacOS/Brackets.
Some archiving programs, such as Keka don't appear to preserve file permissions when unarchiving zip files. (More info here). If you run into this issue on Mac, try to unarchive the zip file by using Finder.
If you had previously used Brackets, your cache may have information that is conflicting with the most recent version. Find your cache folder and delete the cache.
Next, try running Brackets from the command line. Open up a Terminal (or Command Prompt in Windows), navigate to the executable, and run Brackets. (On Mac, type open bin/mac/Brackets.app.). Did an error appear?
If Brackets opens, but behaves incorrectly, don't forget you can open the Developer Tools. Under the Debug Menu, select "Show Developer Tools" to open an instance of the Developer Tools for Brackets. If you've used the Developer Tools in Chrome this will look familiar. Ensure the Console tab is open and see if any errors show up there.