Self hosted sentry did not record transaction information

[linxiaowang]

Is there an existing issue for this?

• I have checked for existing issues https://github.com/getsentry/sentry-javascript/issues
• I have reviewed the documentation https://docs.sentry.io/
• I am using the latest SDK release https://github.com/getsentry/sentry-javascript/releases

How do you use Sentry?

Self-hosted/on-premise

Which SDK are you using?

@sentry/vue

SDK Version

7.103.0

Framework Version

Vue 2.6.14

Link to Sentry event

No response

SDK Setup

Sentry.init({
  Vue,
  dsn: 'http://188e023e659357f9fc933335eee2d002@10.200.1.145:9000/3',
  integrations: [
    Sentry.browserTracingIntegration(),
    Sentry.replayIntegration({
      maskAllText: false,
      blockAllMedia: false
    })
  ],
  tracesSampleRate: 1.0, //  Capture 100% of the transactions
  tracePropagationTargets: ['localhost', 'http://10.52.11.19:8091', /^https:\/\/yourserver\.io\/api/],
  // Session Replay
  replaysSessionSampleRate: 0.1, // This sets the sample rate at 10%. You may want to change it to 100% while in development and then sample at a lower rate in production.
  replaysOnErrorSampleRate: 1.0 // If you're not already sampling the entire session, change the sample rate to 100% when sampling sessions where errors occur.
})

Steps to Reproduce

self hosted sentry version: Sentry 24.1.0

Expected Result

sentry can receive transactions and display performance data normally

Actual Result

I can see transactions was send in network, but in self-hosted sentry platform has none to show, is there something configuration should be add on？In sass platform everything worked well.

here's part of report(sry for image uploading cannot use):

sentry_key: 188e023e659357f9fc933335eee2d002
sentry_version: 7
sentry_client: sentry.javascript.vue%2F7.103.0

{"event_id":"b8e47df86e98427f8679bec8b6d5fefa","sent_at":"2024-03-12T08:19:38.084Z","sdk":{"name":"sentry.javascript.vue","version":"7.103.0"},"trace":{"environment":"production","public_key":"188e023e659357f9fc933335eee2d002","trace_id":"fdde0a7d463446bb9dc9e358282e7128","sample_rate":"1","sampled":"true"}}
{"type":"transaction"}
{"contexts":{"trace":{"data":{"sentry.origin":"auto.pageload.browser","sentry.op":"pageload","sentry.sample_rate":1},"op":"pageload","span_id":"b7de01

[Lms24]

Hi, can you inspect your self-hosted and Relay logs to check if the requests ever made it to the Sentry backend?

Also, are other Sentry events (e.g. errors/replays) sent and displayed correctly? I.e. is it just transactions that seem to get dropped?

The envelope data you attached seems fine to me on first glance. However, the envelope body is incomplete (the JSON object in the last line just stops). Can you attach a complete one?

With the information at hand, I don't think this is an SDK issue but I'll wait for your reply RE logs and envelope before transferring the issue.

[linxiaowang]

Hi, can you inspect your self-hosted and Relay logs to check if the requests ever made it to the Sentry backend?

Also, are other Sentry events (e.g. errors/replays) sent and displayed correctly? I.e. is it just transactions that seem to get dropped?

The envelope data you attached seems fine to me on first glance. However, the envelope body is incomplete (the JSON object in the last line just stops). Can you attach a complete one?

With the information at hand, I don't think this is an SDK issue but I'll wait for your reply RE logs and envelope before transferring the issue.

The issue has been resolved, and the reason was a mismatch between the server's time and the client SDK's time. Although errors were being reported correctly, the inconsistency in the displayed time on the details page caused the replay to not function properly. I initially thought it would only affect the replay, but I didn't expect it to also impact transactions.
Finally, I would like to express my gratitude for such a great product you guys have made!