replays stopped working

[strider9450]

Is there an existing issue for this?

• I have checked for existing issues https://github.com/getsentry/sentry-javascript/issues
• I have reviewed the documentation https://docs.sentry.io/
• I am using the latest SDK release https://github.com/getsentry/sentry-javascript/releases

How do you use Sentry?

Self-hosted/on-premise

Which SDK are you using?

@sentry/react

SDK Version

7.70.0-beta.1

Framework Version

React 16.8.6

Link to Sentry event

No response

SDK Setup

 let config = {
      dsn: dsnKey,
      integrations: [new Sentry.BrowserTracing(), new Sentry.Replay()],
      // Performance Monitoring
      tracesSampleRate: 0.1, // Capture 100% of the transactions, reduce in production!
      // Session Replay
      replaysSessionSampleRate: 1.0, // You may want to change it to 100% while in development and then sample at a lower rate in production.
      replaysOnErrorSampleRate: 1.0,
    };
    if (environment) config.environment = environment;
    Sentry.init(config);

Steps to Reproduce

1. The integration appears to be functioning correctly, as I can observe the continuous execution of the "replay_event" call from the client, delivering data in chunks. The structure of the request payload resembles the following:

{
  "type":"replay_event",
  "replay_start_timestamp":1696394414.11,
  "timestamp":1696394434.97,
  "error_ids":[],
  "trace_ids":[],
  "urls":[],
  "replay_id":"5362e4b878a34708b65896159a0c94dc",
  "segment_id":82,
  "replay_type":"session",
  // ... (additional data)

2. However, upon logging into the dashboard, I do not observe any recorded replay events. It's worth noting that this integration was implemented approximately three months ago, initially resulting in the successful logging of replays on the dashboard. However, this functionality ceased approximately one month ago. As a result, the replay tab now remains empty, despite the continued recording of issues. [Sentry version - 23.6.1]

Expected Result

The replays should be visible on the dasbhoard

Actual Result

The replays are not being logged and the replays tab is empty since last month

[Lms24]

Hi @strider9450 thanks for writing in! Have you tried upgrading to the latest SDK and self-hosted versions?

this functionality ceased approximately one month ago.

Any idea what might have changed at this time?

[strider9450]

Hey @Lms24 thanks for the reply

Have you tried upgrading to the latest SDK and self-hosted versions?

About the SDK, we're already on the 7.70.0-beta.1 version. As for the self-hosted version, we're using 23.6.1, and changing it would be a bigger/trickier change for us

Any idea what might have changed at this time?

Nothing !!, the only change which we made was to move the sdk to 7.70.0-beta.1 version due to some other unrelated issue, but this was done recently, in the past week