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Remove urgent-support email address and change support URL #287

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Merged
merged 1 commit into from
Apr 19, 2022
Merged

Remove urgent-support email address and change support URL #287

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13 changes: 2 additions & 11 deletions _docs-sources/support.mdx
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Original file line number Diff line number Diff line change
Expand Up @@ -37,15 +37,6 @@ We’re here to assist when you get stuck. Basic support is included with every
Contact <address>support@gruntwork.io</address> with any questions or
concerns you may have.
</Card>
<Card
title="Email with SLA Response"
icon="/img/support/email-urgent-icon.svg"
href="mailto:urgent-support@gruntwork.io"
tags={["pro", "enterprise"]}
>
Messages sent to <address>urgent-support@gruntwork.io</address> will receive
a response within your plan's Service Level Agreement.
</Card>
<Card
title="Chat with Gruntwork"
icon="/img/support/chat-icon.svg"
Expand Down Expand Up @@ -116,7 +107,7 @@ If you have Professional Support and haven't yet set up your private Slack chann

#### Email us

Send your general support requests to support@gruntwork.io, and any urgent requests to urgent-support@gruntwork.io. You can track your request through our [support portal](https://gruntwork.zendesk.com), and you’ll receive a response within two business days.
Send your general support requests to support@gruntwork.io. You can track your request through our [support portal](https://support.gruntwork.io), and you’ll receive a response within two business days.

### Guaranteed Response Times

Expand Down Expand Up @@ -153,7 +144,7 @@ If you have Enterprise Support and haven't yet set up your private Slack channel

#### Email us

Send your general support requests to support@gruntwork.io, and any urgent requests to urgent-support@gruntwork.io. You can track your request through our [support portal](https://gruntwork.zendesk.com), and you’ll receive a response within one business day.
Send your general support requests to support@gruntwork.io. You can track your request through our [support portal](https://support.gruntwork.io), and you’ll receive a response within one business day.

### Guaranteed Response Times

Expand Down
15 changes: 3 additions & 12 deletions docs/support.mdx
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -37,15 +37,6 @@ We’re here to assist when you get stuck. Basic support is included with every
Contact <address>support@gruntwork.io</address> with any questions or
concerns you may have.
</Card>
<Card
title="Email with SLA Response"
icon="/img/support/email-urgent-icon.svg"
href="mailto:urgent-support@gruntwork.io"
tags={["pro", "enterprise"]}
>
Messages sent to <address>urgent-support@gruntwork.io</address> will receive
a response within your plan's Service Level Agreement.
</Card>
<Card
title="Chat with Gruntwork"
icon="/img/support/chat-icon.svg"
Expand Down Expand Up @@ -116,7 +107,7 @@ If you have Professional Support and haven't yet set up your private Slack chann

#### Email us

Send your general support requests to support@gruntwork.io, and any urgent requests to urgent-support@gruntwork.io. You can track your request through our [support portal](https://gruntwork.zendesk.com), and you’ll receive a response within two business days.
Send your general support requests to support@gruntwork.io. You can track your request through our [support portal](https://support.gruntwork.io), and you’ll receive a response within two business days.

### Guaranteed Response Times

Expand Down Expand Up @@ -153,7 +144,7 @@ If you have Enterprise Support and haven't yet set up your private Slack channel

#### Email us

Send your general support requests to support@gruntwork.io, and any urgent requests to urgent-support@gruntwork.io. You can track your request through our [support portal](https://gruntwork.zendesk.com), and you’ll receive a response within one business day.
Send your general support requests to support@gruntwork.io. You can track your request through our [support portal](https://support.gruntwork.io), and you’ll receive a response within one business day.

### Guaranteed Response Times

Expand All @@ -170,5 +161,5 @@ Looking for more personalized assistance using a particular Gruntwork product? O


<!-- ##DOCS-SOURCER-START
{"sourcePlugin":"local-copier","hash":"7b8f83075597afbd09ee1dc096293a12"}
{"sourcePlugin":"local-copier","hash":"0198bea2fa710edbf97ce65d2f1afcca"}
##DOCS-SOURCER-END -->