Requirements:

https://gitlab.labs.nic.cz/labs/python-rt

Usage:

• Copy rt-rest-default.ini to rt-rest.ini and fill in the variables

• Required CLI args: --filename (the full path of the file you want to attach), --ticket (the ticket id), --reply

Example:

$ python rt-reply.py --filename=/home/carrie/documents/user_queries.sql --ticket=22779 --reply="Testing"