ibm-wm-transition · mangatrai · Jun 27, 2019 · Jun 25, 2019 · Jun 25, 2019 · Jun 25, 2019
diff --git a/cumulocitytofreshdesk/addfreshdeskservice.PNG b/cumulocitytofreshdesk/addfreshdeskservice.PNG
diff --git a/cumulocitytofreshdesk/addglobalerrorhandler.PNG b/cumulocitytofreshdesk/addglobalerrorhandler.PNG
diff --git a/cumulocitytofreshdesk/addlogger.PNG b/cumulocitytofreshdesk/addlogger.PNG
diff --git a/cumulocitytofreshdesk/completeworkflow.PNG b/cumulocitytofreshdesk/completeworkflow.PNG
diff --git a/cumulocitytofreshdesk/createworkflow.PNG b/cumulocitytofreshdesk/createworkflow.PNG
diff --git a/cumulocitytofreshdesk/cumulocityalarm-freshdesk.json b/cumulocitytofreshdesk/cumulocityalarm-freshdesk.json
diff --git a/cumulocitytofreshdesk/cumulocityalarmtofreshdesk.zip b/cumulocitytofreshdesk/cumulocityalarmtofreshdesk.zip
diff --git a/cumulocitytofreshdesk/cumulocityconnection.PNG b/cumulocitytofreshdesk/cumulocityconnection.PNG
diff --git a/cumulocitytofreshdesk/cumulocitytrigger.PNG b/cumulocitytofreshdesk/cumulocitytrigger.PNG
diff --git a/cumulocitytofreshdesk/errortesting.PNG b/cumulocitytofreshdesk/errortesting.PNG
diff --git a/cumulocitytofreshdesk/freshdeskconnection.PNG b/cumulocitytofreshdesk/freshdeskconnection.PNG
diff --git a/cumulocitytofreshdesk/globalerrorhandlermapping.PNG b/cumulocitytofreshdesk/globalerrorhandlermapping.PNG
diff --git a/cumulocitytofreshdesk/loggermapping.PNG b/cumulocitytofreshdesk/loggermapping.PNG
diff --git a/cumulocitytofreshdesk/mapping.PNG b/cumulocitytofreshdesk/mapping.PNG
diff --git a/cumulocitytofreshdesk/readme.md b/cumulocitytofreshdesk/readme.md
@@ -0,0 +1,40 @@
+# Cumulocity Alarm To FreshDesk Ticket with Global Error Handling
+
+This example shows how easy it is,  to create the freshdesk ticket for each device alarms created in cumulocity.
+
+## Prerequisite
+We should have the device added to cumulocity SaaS and an alarm should be created for device health monitoring
+We should have a FreshDesk access to create the tickets
+
+
+## Setup
+
+1. Go ahead and get started creating a blank workflow. If you need a refresher on how to get to this point, this [guide](https://docs.webmethods.io/workflow-building-blocks/creating-first-workflow) can be a great introduction. Your starting point should resemble ![CreateWorkFlow](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/createworkflow.PNG)
+
+2.  Add the cumulocity trigger by editing the start button and selecting the cumulocity trigger from the search result.![CumulocityTrigger](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/cumulocitytrigger.PNG)
+
+3.  Enter the cumulocity connection details and also trigger details. Select Trigger as Alarm and Device ID.![CumulocityConnection](
+https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/cumulocityconnection.PNG)
+
+4.  Add the FreshDesk service in the canvas by searching under available services.![AddFreshDeskService](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/addfreshdeskservice.PNG)
+
+5.  Click on the small settings icon on the freshdesk service to add the action "create ticket". ![SelectFreshDeskAction](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/selectfreshdeskaction.PNG)
+
+6.  Add the fresh desk connection details to create the connection to freshdesk.![FreshDeskConnection](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/freshdeskconnection.PNG)
+
+7. Now map the required data from cumulocity alarm to freshdesk ticket. Do not forget to map the required fields.![Mapping](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/mapping.PNG)
+
+8.  We have a cool feature which is logging where you can log the necessary unique data so that you can visualize the data in monitoring workflows. Search for logging and drag and drop the logging service to canvas.![addlogger](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/addlogger.PNG)
+
+9.  Map the required fields in the logging. In the below example we have mapped the complete cumulocity alarm information.![AddLogger](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/loggermapping.PNG)
+
+10. This completes the workflow and connect to stop step. We can add the global error handler for the complete workflow. If any error happens in the workflow is catch the error by the global error handler.![AddGlobalErrorHandler](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/addglobalerrorhandler.PNG)
+
+11. If any error happens we  create one more ticket in the freshdesk so that necessary actions can be taken. Do the mapping for freahdesk ticket.![GlobalErrorHandlerMapping](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/globalerrorhandlermapping.PNG)
+
+12. This is the complete workflow looks like. ![completeworkflow](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/completeworkflow.PNG) 
+
+13. We can test the success scenario by creating the cumulocity alarm for the device added. ![SuccessTesting](
+https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/successtesting.PNG)
+
+14. We can test the negative scenario by not passing the required field while creating the freshdesh ticket. This scenario will invoke the global error handler.![SuccessTesting](https://github.com/maam1/webmethodsio-examples/blob/master/cumulocitytofreshdesk/errortesting.PNG)
diff --git a/cumulocitytofreshdesk/selectfreshdeskaction.PNG b/cumulocitytofreshdesk/selectfreshdeskaction.PNG
diff --git a/cumulocitytofreshdesk/successtesting.PNG b/cumulocitytofreshdesk/successtesting.PNG
diff --git a/dropbox-sendemail/adddropbox.PNG b/dropbox-sendemail/adddropbox.PNG
diff --git a/dropbox-sendemail/addsendemail.PNG b/dropbox-sendemail/addsendemail.PNG
diff --git a/dropbox-sendemail/createworkflow.PNG b/dropbox-sendemail/createworkflow.PNG
diff --git a/dropbox-sendemail/dropboxaction.PNG b/dropbox-sendemail/dropboxaction.PNG
diff --git a/dropbox-sendemail/dropboxconnection.PNG b/dropbox-sendemail/dropboxconnection.PNG
diff --git a/dropbox-sendemail/dropboxconnectionsuccess.PNG b/dropbox-sendemail/dropboxconnectionsuccess.PNG
diff --git a/dropbox-sendemail/dropboxtosendemail.json b/dropbox-sendemail/dropboxtosendemail.json
diff --git a/dropbox-sendemail/dropboxtosendemail.zip b/dropbox-sendemail/dropboxtosendemail.zip
diff --git a/dropbox-sendemail/readme.md b/dropbox-sendemail/readme.md
@@ -0,0 +1,28 @@
+# Download the file from dropbox and send an email to respective people by attaching the downloaded file.
+
+This example shows how easy it is,  to send an email to respective audience with the downloaded file from dropbox as an attachment.
+
+## Prerequisite
+Have the email address handy to send the attachment
+Get the files uploaded to dropbox SaaS application
+
+## Setup
+
+1. Go ahead and get started creating a blank workflow. If you need a refresher on how to get to this point, this [guide](https://docs.webmethods.io/workflow-building-blocks/creating-first-workflow) can be a great introduction. Your starting point should resemble ![CreateWorkFlow](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/createworkflow.PNG)
+
+2.  Add the dropbox service in the canvas by drag and drop feature. This automatically connects with the start of the step![AddDropBox](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/adddropbox.PNG)
+
+3.  Click on the small settings icon on the Dropbox service to add the action "Download File". ![DropboxAction](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/dropboxaction.PNG)
+
+4.  Add the Dropbox connection details to create the connection to dropbox. We can use the automatic default feature to connect where the webmethods.io picks up the connection details from browser cookies. You just need to sign into dropbox on the browser and webmethods.io does everything behind the scene![dropboxconnection](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/dropboxconnection.PNG)
+![DropboxConnection_Success](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/dropboxconnectionsuccess.PNG)
+
+5. Now map the source file to download from dropbox.![SourcefileMapping](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/sourcefilemapping.PNG)
+
+6.  We have a cool feature which is sending email where you can send the content to respective audience. Search for "send an email" and drag and drop the "Send an Email" service to canvas.![AddSendEmail](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/addsendemail.PNG)
+
+7.  Map the required fields in the Send an Email service. In the below example we have mapped the to address, subject and attached the file from the dropbox.![SendEmailMapping](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/sendemailmapping.PNG)
+
+8. This completes the workflow and connects to stop step. We can test this from the UI to review the results in action tab. ![testingui](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/testingui.PNG)
+
+9. Check the email to review the results of the workflow![Testing](https://github.com/maam1/webmethodsio-examples/blob/master/dropbox-sendemail/testing.PNG)
diff --git a/dropbox-sendemail/sendemailmapping.PNG b/dropbox-sendemail/sendemailmapping.PNG
diff --git a/dropbox-sendemail/sourcefilemapping.PNG b/dropbox-sendemail/sourcefilemapping.PNG
diff --git a/dropbox-sendemail/testing.PNG b/dropbox-sendemail/testing.PNG
diff --git a/dropbox-sendemail/testingui.PNG b/dropbox-sendemail/testingui.PNG
diff --git a/hybrid-connection/readme.md b/hybrid-connection/readme.md
@@ -0,0 +1 @@
+