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Map the existing Debugger issues with FAQ info. #2

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Apr 27, 2018
Merged

Map the existing Debugger issues with FAQ info. #2

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26 changes: 13 additions & 13 deletions knowledgebase/knowledge.csv
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Original file line number Diff line number Diff line change
@@ -1,13 +1,13 @@
"useless for the following reason","TimeSync","Your PC's time is out of sync","To fix this issue, user needs to synchronize your computer's time"
"DBMalformed","DBError","Local block data is corrupted","To fix this issue, please delete the content of the DB-1.0 folder"
"signalProcess: permission denied (Operation not permitted","StaleLockFile","Launching node without admin rights","Please make sure you launch the application with admin rights"
"No such file or directory","FileNotFound","File missing","to fix this issue, Please reinstall Daedalus and run the application"
"resource exhausted (No space left on device)","ShortStorage","Not enough space on hard drive to store block data","To fix this, please create more disk space on your computer"
"returned empty list","NetworkError","Firewall is blocking the connection","To fix this issue, please try other ISP provider"
"irrelevant to given wallet","BalanceError","Daedalus shows wrong Ada amount","Unfortunately, there's no workaround for this solution. Please report support@iohk.io immediately"
"Network.Socket.recvBuf: resource vanished","ResourceVanished","Network error","To fix this issue, please try other ISP provider"
"IO error: Failed to create dir","UserNameError","User is using non-latin characters for username","To fix this issue, pleae change your PC's username using only latin-characters"
"open.lock: Locked by","StaleLockFile","open.lock file is corrupted due to improper shutdown","The issue is that the application was improperly shutdown. As a workaround, you'll need to delete open.lock file."
"Network.Socket.recvBuf: failed (No error)","ConnectionRefused","Firewall is blocking the connection","To fix this issue, please try other ISP provider"
"The system cannot find the file specified","DBPath","Daedalus cannot find certain files","Unfortunately, there's no workaround for this solution. Need more information"
"IO error: Can not get size for","CannotGetDBSize","Error message of Couidn't pack log files shows up","Unfortunately, there's no workaround for this solution. Please contact support@iohk.io"
"useless for the following reason","TimeSync","Daedalus Wallet Support Issue 1 Your PC's time is out of sync","To fix this issue, user needs to synchronize your computer's time"
"DBMalformed","DBError","Daedalus Wallet Support Issue 2 Local block data is corrupted","To fix this issue, please delete the content of the DB-1.0 folder"
"signalProcess: permission denied (Operation not permitted","StaleLockFile","Daedalus Wallet Support Issue 3 Launching node without admin rights","Please make sure you launch the application with admin rights"
"No such file or directory","FileNotFound","Daedalus Wallet Support Issue 4 File missing","to fix this issue, Please reinstall Daedalus and run the application"
"resource exhausted (No space left on device)","ShortStorage","Daedalus Wallet Support Issue 5 Not enough space on hard drive to store block data","To fix this, please create more disk space on your computer"
"returned empty list","NetworkError","Daedalus Wallet Support Issue 6 Firewall is blocking the connection","To fix this issue, please try other ISP provider"
"irrelevant to given wallet","BalanceError","Daedalus Wallet Support Issue 7 Daedalus shows wrong Ada amount","Unfortunately, there's no workaround for this solution. Please report support@iohk.io immediately"
"Network.Socket.recvBuf: resource vanished","ResourceVanished","Daedalus Wallet Support Issue 8 Network error","To fix this issue, please try other ISP provider"
"IO error: Failed to create dir","UserNameError","Daedalus Wallet Support Issue 9 User is using non-latin characters for username","To fix this issue, pleae change your PC's username using only latin-characters"
"open.lock: Locked by","StaleLockFile","Daedalus Wallet Support Issue 10 open.lock file is corrupted due to improper shutdown","The issue is that the application was improperly shutdown. As a workaround, you'll need to delete open.lock file."
"Network.Socket.recvBuf: failed (No error)","ConnectionRefused","Daedalus Wallet Support Issue 11 Firewall is blocking the connection","To fix this issue, please try other ISP provider"
"The system cannot find the file specified","DBPath","Daedalus Wallet Support Issue 12 Daedalus cannot find certain files","Unfortunately, there's no workaround for this solution. Need more information"
"IO error: Can not get size for","CannotGetDBSize","Daedalus Wallet Support Issue 13 Error message of Couldn’t pack log files shows up","Unfortunately, there's no workaround for this solution. Please contact support@iohk.io"