19.10.0

Release Date: 03-11-2026

✨ New Features

• See every attachment in one place with the new attachments gallery, opened from the conversation header.

🚀 Enhancements

• File attachments have a refreshed, colourful look.

🐛 Bug Fixes

• Fixed an issue where earlier messages could disappear from an open conversation, leaving only the latest teammate message.
• Fixed an issue where lists in right-to-left languages such as Arabic could appear left-to-right in conversations.
• Fixed an issue where the composer could reappear in a closed conversation that doesn't allow replies, causing replies to fail.

NOTE: CocoaPods is being deprecated

• CocoaPods is winding down its central package trunk, which becomes read-only on 2 December 2026.
• In line with this, we are deprecating CocoaPods as an installation method for Intercom's iOS SDK. We will stop publishing new versions of the Intercom pod in our final release before that date.
• If you currently install Intercom with CocoaPods, please migrate to Swift Package Manager: add https://github.com/intercom/intercom-ios-sp as a Swift Package in Xcode. You can also add Intercom.xcframework manually (see the README).
• Versions already published to CocoaPods will continue to install as normal, so your existing builds will keep working. They will not receive new updates.

NOTE: This version is not available on CocoaPods

• As a dry run for the deprecation above, this version is not published to CocoaPods. We'll resume publishing to CocoaPods from the next version.