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Troubleshooting

jahwag edited this page Aug 5, 2024 · 5 revisions

Certainly! Here is the revised documentation in a more conventional format:

Troubleshooting Guide

Common Issues and Solutions

1. Authentication Failures

Ensure Credentials

  • Verify your Claude.ai credentials.

Log Out and Log In

claudesync api logout
claudesync api login claude.ai

403 Error

  • If you encounter a 403 error, try using the CURL provider:
    claudesync api login claude.ai-curl
    Note for Windows Users: Ensure you have a bash or WSL environment installed to use curl.

2. Sync Errors

Internet Connection

  • Check your internet connection.

File Permissions

  • Verify permissions in your local directory.

File Size Limits

  • Ensure you're not exceeding file size limits.

3. Performance Issues

Upload Delay

  • Adjust the upload_delay setting.

Exclude Unnecessary Files

  • Use a .claudeignore file to exclude unnecessary files from syncing.

4. WinError 206 When Syncing Large Files

File Size

  • This error occurs when syncing files larger than 32 KB on Windows.

Use File Input for Curl Data

claudesync config set curl_use_file_input True

Reduce Max File Size

  • Adjust max_file_size in your configuration.

Logging and Debugging

Enable Debug Logging

claudesync config set log_level DEBUG

View Logs

claudesync logs
  • Checking the debug logs can provide more detailed error information for persistent issues.

Additional Help

  • FAQ: Check our FAQ for more common questions and answers.
  • Discord: Join our Discord server for community support.
  • GitHub Issues: Open an issue on our GitHub repository with a detailed description of your problem, including any relevant log outputs.

Keep Updated

  • Always ensure you're using the latest version of ClaudeSync, as many issues are resolved in newer releases.

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