trackingWebService is a service to provide multiuser ticketing including statistics to optimize.
trackingWebService implements a platform to create and work on tickets with different people. It's main functionality is to analyse user activities and block tickets.
The platform uses focus and input tracking to analyse user behavior. It blocks tickets when a user is working on it. If a user is not active anymore it unblocks the ticket. It also creates statistics to optimize ticket handling.
Javascript, Ajax, REST Api, Ruby, Rails, sqlite3
Build for a Hackathon at the Transfer und Gründerzentrum der RWTH. Collaborators:
- Fabian Hamm
- Philipp Braun
- Jannik Hellenkamp
The project won the 2nd place.