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merged 3 commits into from
Nov 3, 2025
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ME-1101: hide v3.3 from select menu #1608

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7922331
ME-1101: hide v3.3 from select menu
bkubiak Nov 3, 2025
a4a817d
fixup! ME-1101: hide v3.3 from select menu
bkubiak Nov 3, 2025
4423048
feat(docs): remove v3.3 from navigation
oliwiapolec Nov 3, 2025
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8 changes: 4 additions & 4 deletions src/constants/index.js
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Expand Up @@ -3,8 +3,8 @@ const VERSIONS_GROUPS = {
STABLE_VERSION: "3.6",
LEGACY_VERSIONS: ["3.5", "3.4"],
DEV_PREVIEW_VERSION: "3.7",
DEPRECATED_VERSIONS: ["3.3"],
ALL_VERSIONS: ["3.7", "3.6", "3.5", "3.4", "3.3"],
DEPRECATED_VERSIONS: [],
ALL_VERSIONS: ["3.7", "3.6", "3.5", "3.4"],
},
"chat-widget": {
STABLE_VERSION: "4.0",
Expand All @@ -17,8 +17,8 @@ const VERSIONS_GROUPS = {
STABLE_VERSION: "3.6",
LEGACY_VERSIONS: ["3.5", "3.4", "2.0"],
DEV_PREVIEW_VERSION: "3.7",
DEPRECATED_VERSIONS: ["3.3"],
ALL_VERSIONS: ["3.7", "3.6", "3.5", "3.4", "3.3", "2.0"],
DEPRECATED_VERSIONS: [],
ALL_VERSIONS: ["3.7", "3.6", "3.5", "3.4", "2.0"],
},
"customer-accounts-api": {
STABLE_VERSION: "2.0",
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2 changes: 1 addition & 1 deletion src/pages/data-reporting/reports-api/v3.3/index.mdx
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Expand Up @@ -6,7 +6,7 @@ title: "Reports API"
tagline: "Access and extract data from Reports."
desc: "See how you can access and extract data from Reports with the use of Reports API."
versionGroup: "data-reporting"
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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2 changes: 1 addition & 1 deletion src/pages/management/configuration-api/v3.3/index.mdx
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Expand Up @@ -6,7 +6,7 @@ title: "Configuration API"
subtitle: "Commands & Methods List"
tagline: "Set up webhooks, create Bots or properties."
desc: "Reach out for the Configuration API to create Bots, webhooks, or properties. Check types of features and available methods."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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2 changes: 1 addition & 1 deletion src/pages/management/webhooks/v3.3/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "webhooks"
title: "Webhooks"
tagline: "The refrence of LiveChat webhooks."
desc: "The refrence of available LiveChat webhooks. Use webhooks to build automated flows in your integrations."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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2 changes: 1 addition & 1 deletion src/pages/messaging/agent-chat-api/v3.3/data-structures/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "agent-chat-api"
title: "Data structures"
tagline: "The reference of LiveChat data structures."
desc: "The reference of LiveChat data structures. Here, you can review the event and user objects, as well as other common structures."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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2 changes: 1 addition & 1 deletion src/pages/messaging/agent-chat-api/v3.3/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "agent-chat-api"
title: "Web API Reference"
tagline: "Interact with the chat as an Agent."
desc: "Build powerful Text integrations with an open messaging protocol. Use the Agent Chat Web API to send messages and manage access and properties."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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2 changes: 1 addition & 1 deletion src/pages/messaging/agent-chat-api/v3.3/rtm-pushes/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "agent-chat-api"
title: "RTM pushes"
tagline: "The reference of LiveChat RTM API pushes."
desc: "This document contains a reference of LiveChat RTM API pushes."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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2 changes: 1 addition & 1 deletion src/pages/messaging/agent-chat-api/v3.3/rtm-reference/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "agent-chat-api"
title: "RTM API Reference"
tagline: "Interact with the chat as an Agent."
desc: "Build powerful LiveChat integrations with an open messaging protocol. Use the Agent Chat RTM API to send messages, manage access and properties."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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2 changes: 1 addition & 1 deletion src/pages/messaging/customer-chat-api/v3.3/data-structures/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "customer-chat-api"
title: "Data structures"
tagline: "The reference of LiveChat data structures."
desc: "Check the reference of LiveChat data structures. Here, you can review the event and user objects, as well as other common structures."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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2 changes: 1 addition & 1 deletion src/pages/messaging/customer-chat-api/v3.3/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "customer-chat-api"
title: "Web API Reference"
tagline: "Interact with the chat as a Customer."
desc: "Use the Customer Chat Web API v3.3 to interact as a Customer."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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28 changes: 14 additions & 14 deletions src/pages/messaging/customer-chat-api/v3.3/rtm-pushes/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "customer-chat-api"
title: "RTM pushes"
tagline: "The reference of LiveChat RTM API pushes."
desc: "This document contains a reference of LiveChat RTM API pushes."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

Expand Down Expand Up @@ -506,19 +506,19 @@ Informs that a Customer was disconnected. The payload contains the reason of Cus

Based on the received `reason` we suggest a different reaction.

| Type | Notes | Suggested behavior |
| ------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------ | ----------------------------------------------- |
| `access_token_expired` | Access token lifetime has elapsed. | Reconnect and generate a new access token. |
| `connection_evicted` | The Customer Chat API should be available again soon. | Reconnect. |
| `connection_timeout` | Has not received [`ping`](#authentication) from the client for some time, or it's been too long since the connection was authorized. | Reconnect. |
| `internal_error` | Internal error. | Reconnect. |
| `license_not_found` | The license with the specified ID doesn't exist. | Don't reconnect. |
| `license_expired` | The license has expired. | Don't reconnect. |
| `misdirected_connection` **\*\*** | Customer connected to a server in the wrong region. | Don't reconnect. |
| `unsupported_version` | Connecting to an unsupported version of the Customer Chat API. | Don't reconnect. |
| `service_temporarily_unavailable` | The Customer Chat API should be available again soon. | Reconnect. |
| `too_many_connections` | Customer has reached the maximum number of connections. | Don't reconnect. |
| `too_many_unauthorized_connections` | The maximum number of unauthorized connections has been reached. | Reconnect. |
| Type | Notes | Suggested behavior |
| ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------ | ------------------------------------------ |
| `access_token_expired` | Access token lifetime has elapsed. | Reconnect and generate a new access token. |
| `connection_evicted` | The Customer Chat API should be available again soon. | Reconnect. |
| `connection_timeout` | Has not received [`ping`](#authentication) from the client for some time, or it's been too long since the connection was authorized. | Reconnect. |
| `internal_error` | Internal error. | Reconnect. |
| `license_not_found` | The license with the specified ID doesn't exist. | Don't reconnect. |
| `license_expired` | The license has expired. | Don't reconnect. |
| `misdirected_connection` **\*\*** | Customer connected to a server in the wrong region. | Don't reconnect. |
| `unsupported_version` | Connecting to an unsupported version of the Customer Chat API. | Don't reconnect. |
| `service_temporarily_unavailable` | The Customer Chat API should be available again soon. | Reconnect. |
| `too_many_connections` | Customer has reached the maximum number of connections. | Don't reconnect. |
| `too_many_unauthorized_connections` | The maximum number of unauthorized connections has been reached. | Reconnect. |

**\*)**
The `customer_temporarily_blocked` reason can also return the correct timeout in an optional data object. With this piece of information, client is able to figure out how much time a customer should wait before attempting to reconnect again.
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2 changes: 1 addition & 1 deletion src/pages/messaging/customer-chat-api/v3.3/rtm-reference/index.mdx
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Expand Up @@ -5,7 +5,7 @@ subcategory: "customer-chat-api"
title: "RTM API Reference"
tagline: "Interact with the chat as a Customer."
desc: "Use the Customer Chat Real-Time Messaging API to interact as a Customer."
apiVersion: "3.3"
apiVersion: ""
robots: "noindex"
---

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