Magento 2.1.15 - Invoice PDF & shipment PDF does not support Chinese Language.

[SathishDreamorbit]

Preconditions

0. Updated(09/19/2019): Still actual on 2.3-develop
1. Magento version 2.1.9
2. Magento version 2.1.15

Steps to reproduce

1. Login to admin panel and go to Sales -> Order
2. Search the completed order and click "view"
3. Select "Invoice" or "Shipments" tab and then click respective "Print" option.

Expected result

1. In Invoice and Shipment the billing address should be readable.

Actual result

1. Chinese characters are replaced by some other symbols
   

[magento-engcom-team]

Hi @SathishDreamorbit. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
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Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

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@SathishDreamorbit do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[magento-engcom-team]

Hi @engcom-backlog-nazar. Thank you for working on this issue.
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[magento-engcom-team]

@engcom-backlog-nazar Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-95260, MAGETWO-95261 were created

[dklapan]

This is a problem with fonts. The stock font is FreeSerif and it doesn't have chinese characters, you can simply edit this piece of code:

    protected function _setFontRegular($object, $size = 7)
    {
        $font = \Zend_Pdf_Font::fontWithPath(
            $this->_rootDirectory->getAbsolutePath('lib/internal/GnuFreeFont/custom_font.ttf')
        );
        $object->setFont($font, $size);
        return $font;
    }

in app/code/Magento/Sales/Model/Order/Pdf/AbstractPdf.php line 856

and in lib/internal/GnuFreeFont/ you add your font with chinese characters.

[rishabhchd19]

It doesn't support Hindi either. The symbol of Rupees is displayed as []?

[SathishDreamorbit]

@magento team,

Let me know the status of the issue.

@dklapan I have tried the steps. However, I didn't get the respective font files for Chinese language. Could you please share the font files if you have.

[ghost]

Hi @SathishDreamorbit You don't need this files just copy paste this -> 蔣介石蔣介石蔣介石蔣介石蔣介石蔣介石蔣介石蔣介石蔣介石蔣介石

[SathishDreamorbit]

@engcom-backlog-nazar
Could you please explain the steps in detail?

[ghost]

@SathishDreamorbit oh.. sorry i'm confusing a little bit, I thought you need steps to reproduce :)

1 - get font with chinese characters.
2 - put in to lib/internal/GnuFreeFont/
3 - in app/code/Magento/Sales/Model/Order/Pdf/AbstractPdf.php line 856
 change $this->_rootDirectory->getAbsolutePath('lib/internal/GnuFreeFont/FreeSerif.ttf')to -> 
$this->_rootDirectory->getAbsolutePath('lib/internal/GnuFreeFont/add your font with chinese characters..ttf')

[SathishDreamorbit]

@engcom-backlog-nazar

Yes, I have tried the solution. But we are unable to get the supported Chinese Characters font files. In Google, we did not receive any Chinese Font file with .ttf format. If we convert and upload it, then its not readable one and throwing an error in ZendFramework.

For Existing Magento 2 website, we cannot override framework.

[m2-assistant]

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[Pavel-Fekete]

Still facing this issue on 2.4-develop

[github-jira-sync-bot]

❌ Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.magento.com/browse/AC-833