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Configurable - no weight for child products - makes configurable virtual type - no shipping details on checkout #23181

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tomekjordan opened this issue Jun 9, 2019 · 8 comments
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Component: ConfigurableProduct Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Severity: S2 Major restrictions or short-term circumventions are required until a fix is available.

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@tomekjordan
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tomekjordan commented Jun 9, 2019

Configurables child by default doesnt have weight set in Edit Configurable (creators),
when Main Configurable product is not saved with Weight before.
So when you forget it - and save later Configurable and its childs > there are no Shipment step at checkout. Checkot proceed like for virtual products - cannot ship to destination

Preconditions (*)

  1. Any Magento 2 (tested on M 2.3.1)
  2. default config php 7,mysql, apache
  3. Varnish disabled for pure results

Steps to reproduce (*)

  1. Create Configurable product - dont add any weight on it. Dont Save.
  2. Move to -> Create child products> with edit configuration. FORGET to add any weight to childs in table after edit configuration is finished.
  3. Save created configurable.
  4. Add to Cart configurable product
  5. Checkout doesnt show Shipment details (destination address - becuase configurable is treated like "virtual" kind
  6. Later Weight attribute can be filled after edit Configuration again - BUT is not giving result. Value is saved, but not reflecting on frontend > checkout still doesnt have Shipment step (indexing, flush cache doesnt fix it)

Expected result (*)

  1. Edit Configuration should just include weight field to edit
    OR
  2. When configurable's childs are created please allow fields like price, weight to be edited right on configurable product - just like it is done before Configurable save after childs are created - fields are open to input values. But when you Save Configurable finally - fields are marked read only.

Screenshot_9

Actual result (*)

  1. When you forget to set weight and save configurable's child without weight >
  2. You can checkout configurable BUT it doesnt provide Shipment step - so checkout process is just like for virtual products - you cannot ship it because you dont have details about weight.
@m2-assistant
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m2-assistant bot commented Jun 9, 2019

Hi @tomekjordan. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@tomekjordan do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Jun 9, 2019
@EternalBobby EternalBobby self-assigned this Jun 13, 2019
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m2-assistant bot commented Jun 13, 2019

Hi @EternalBobby. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

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@EternalBobby EternalBobby added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Component: ConfigurableProduct Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Jun 13, 2019
@ghost ghost unassigned EternalBobby Jun 13, 2019
@magento-engcom-team magento-engcom-team added the Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development label Jun 13, 2019
@magento-engcom-team
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✅ Confirmed by @EternalBobby
Thank you for verifying the issue. Based on the provided information internal tickets MC-17465, MC-17466 were created

Issue Available: @EternalBobby, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@seansan
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seansan commented Jun 20, 2019

This issue is also reported here https://magento.stackexchange.com/questions/103864/while-creating-configure-product-its-associate-product-are-virtual-instead-of-s

More important: We dont think virtual product creation yes/no should rely solely on a missing weight

We import many many products via sheets/api and sometimes the weight is at this time not known ==> would the result then really really be that we have created dummy/unwanted simple virtual products

@Swahjak
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Swahjak commented Jul 18, 2019

We dont think virtual product creation yes/no should rely solely on a missing weight

I would like to second that. It's quite common that weights are not immediately available when adding a product. In general it seems more logical (and common) that the default should be simple not virtual.

@magento-engcom-team magento-engcom-team added this to Ready for Dev in Community Backlog Mar 24, 2020
@sidolov sidolov added this to Ready for Development in Low Priority Backlog Sep 24, 2020
@ghost ghost removed this from Ready for Dev in Community Backlog Oct 20, 2020
@ghost ghost removed this from Ready for Development in Low Priority Backlog Oct 20, 2020
@ghost ghost removed Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development labels Oct 20, 2020
@magento-engcom-team magento-engcom-team added Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Severity: S2 Major restrictions or short-term circumventions are required until a fix is available. labels Nov 30, 2020
@m2-community-project m2-community-project bot added this to Ready for Development in High Priority Backlog Nov 30, 2020
@viniciusbordinhao-blueacorn
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@magento I am working on it

@seansan
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seansan commented Dec 29, 2020 via email

@quterorta
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I could reproduced it on 2.4.5

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Labels
Component: ConfigurableProduct Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P2 A defect with this priority could have functionality issues which are not to expectations. Progress: PR in progress Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Severity: S2 Major restrictions or short-term circumventions are required until a fix is available.
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