[2.3.1] Updating Youtube video via API causes data to be lost.

[itwebdevgh]

Preconditions (*)

• Magento CE 2.3.1

Steps to reproduce (*)

1. Add a product to Magento using the API:

{
"product": {
"sku": "test555",
"name": "test product for video111",
"attribute_set_id": 9,
"price": 342,
"status": 1,
"visibility": 1,
"type_id": "simple",
"weight": "0.5",
"media_gallery_entries": [
{
"media_type": "external-video",
"disabled": false,
"label": "Test Video",
"types": [],
"content": {
"type": "image/png",
"name": "thumbnail.png",
"base64_encoded_data": "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"
},
"extension_attributes": {
"video_content": {
"media_type": "external-video",
"video_provider":"youtube",
"video_url": "https://www.youtube.com/watch?v=FVFPRstvlvk",
"video_title": "Video title",
"video_description": "Video description",
"video_metadata": "Video meta"
}
}
}
]
},
"saveOptions": true
}

2. Send Product Video update using PUT to rest/V1/products/{SKU}:

{
"product": {
"sku": "test555",
"name": "test product for video111",
"attribute_set_id": 9,
"price": 342,
"status": 1,
"visibility": 1,
"type_id": "simple",
"weight": "0.5",
"media_gallery_entries": [
{
"media_type": "external-video",
"disabled": false,
"label": "Test Video",
"types": [],
"content": {
"type": "image/png",
"name": "thumbnail.png",
"base64_encoded_data": "iVBORw0KGgoAAAANSUhEUgAAAMgAAADICAMAAACahl6sAAAAvVBMVEX///+aBgZCB1v57++dDQ305OT16Oi7WFjNg4Piubn+/Pzv2Nj89/f9+vr37Oz68vKhGBj39PirMTGnJia3Tk5ID2BPGGbDbGyeERHy7vTmwcG1R0fAZGRUHmq9XFyznL3qy8tpO33x3Nzq5O3k2+fTk5OIYpfao6OtNjZ3TImtlLhlNXlaJ3DQi4vId3eni7Kfgat6UIulISGScKDb0ODOv9XCr8qBWpLTxdjdqqrXnZ3EssyOa52qj7WymryivbirAAAH/ElEQVR4nO2ce1fiPBDGm4IILTcRREG0gq643lZ21wvr+v0/1pukhWZmUoru2wvnzO8/SfXMI0lm8mTAcRiGYRiGYRiGYRiGYRiGYRiGYRiGYRiGYZjtmZ0UHcE2NEf3/f36Wydp/Pxp4rqTm+c8Y/oKo4XQLBrW4dmTG/E0yzmyT9EcijVnTTr+euSuGfzOP75tafWFwZhMr1+GDqnkTxExboO3LwDzChyHOqSSki4U70wg5m1z/BLpkJRTySnWIUSvFg9fTogO1z0vLtxEhlSHVLK3Gp7dWXS47keRIVt5sOkQ4jBSkqDDdf8WGzahbtchE8pUDSfqcN3HokMHJOoIt66T20Qdrvuj6OANrhJ19NTGhXQM0Pb1s+jw10Adi/tlD2xbBxcg7m8nre/lVLIki6Izjpa6TYf6lWeo5N0rWILmGujo+uq1Zn+9ZR3cgJhfwpifB1BdCZS8WXTIskuWKwulo2XV4Th/oJKXVlHxr2hUgY5g9bp3pjde7wXE+xTH+3uQNFIIUMdxEI946v1AOm4OjF99PUoey50R1DHC499ArBcw1hIpCY5NHVWi432TDlLXk/HcCLpABznd/gRx3lLP4ResiC8KciV8qOMNj/9I00Fqe+szmQN1iBQddzpG8qZdwmrytgBLYroAOpZ4/BHq0BE+iAf8GKqL73JXsgd1XOHx75b4VI08xA/OYEV5d5lH9DF7h5t1nIPoJjq6e/0oUYJq40muSmo9oKOOx206VjXyKa6rTi4KU9JO0QGL26Nf6rW4Rj7DSlB9HD6fB5U50EEW8B9LXGaNvI/rKlQh56WkA3WQSQ/LwaNX9RqskfvYTsVKXvPQ0RyDoE436xiEMcEigNqprSegJA9jGOkgE/51YI0oTQmqk7NXAo1qsY91JBrVqBDAxrDjwUo5a4sbGdV9vGxRQWtG48MUCo1h9adhrZytxY2M6jFetEgHjAUVNaYxHAKr5UyN4dPNOlAxiyNB5cAhUQLrTDe72QWN6jlesCk6pBKYSPvkAahkklVVD41Rulxh0fTd8hdQaUNKZlQzv2QiwwngFMeLFQVhN6fbIJke08tfWDVnUtS3wH+TTvBLkECSrGlY3pBTPqo3M9m5gKN4uEfG/26jQxY45oq/tzxgZsZMXGHzKie89YCYCW3T5DYtb1LfSD6Mv/Pt/wrexCxN6Cp1HHOpbypfza2PFM4Ss6bP5D7LnBKBZdwUsmFuAy+MOBYoK2ZScZnFyZll3Kwwkj0EWHL5ZBxkkqNMEsm9GYFlToDtJslDgDro/wNmxGyKFJhGyHHKmYE6y37yhuVWNyUV3WSgQgELLeIhoJP6xLLgkYdEVojNQ8qACgyDHKkceDaiJ+9PekjZeXUjYL6newjo5I0KLZIMbR5SPkrSPIQBUPJJDylbdwufvLGSDR7CVzykHJUQNwR5COuz0Vc8pEzBJ+80DyHK8ch7SdExyMPXmn7OQwirDOyFbekhZawEbqIpHsKN2tqQh0S9sGKaHbGHQI4mRp2hr2r/wUPKFpQQNijRF7XIQ0rTkWejYw1uQfSY9Wjo+EcPKVvaSAkpx3XVFF7SQg+JbNhIR95NjhW4DcU9KCs+VjpgsyPxwtBlqM1DypZOmpLz1UUu0IHTDtJRRIMjSg20D0Wvaejpka0aXYQW097Y7KcocdCpknphpdARNpcZ0F4U1OxItml0CVpcayNKEEQJbXYEIB3veYVtwYMpAvXVXKfogIeXgtsaUUf8tTFkaXb0HuOWrKRmx6JAPfGxBWlrdnyPm8s8eAQruqXRId3kK0fB1uyoyuKouQw3OxavA2+xkadga3YMy/sw38PjV7GNmWtQZ7xyFWzNjquS+HbmtFKaHYsCKdlv1KEOvS3HJuLgqRytjBZgwkCEOsA1EKCYRsYErjcI0cnlOVHHXZl0yKRRTdIRppbEj8Lk38SYQiNBySqxoDa50upIUhIb1agiCcm3gXFLkDGsMY1qi5JS6iB2qsBGNTKG82xe/CRYCTaqW2kXKKUB3hDS2zlgDOfTuPhF/Ni6q9q6GpyPtRl3U779yqRVjzavXmB/YPai/eq7/H2fzzJdDsf9esPy/QIR3uXz73Jlc4ZhGIZhEgkSv8gJMaWNqiXirSe2i280F/YvfCoJ+2JLIXXBQrKn5vt9IUa+v7qtbo6WyyD2pyuj5XWgrkM7vj8UYikfTC6SiyS+YtAL3rvS/TfVh+jqY6nPj9VhzfDzguKi3QAU0lRXjN35sRBj3UGk7h8OVRvLtPRCmpWKDN6vVPRtupw8fblevIfw9O4LsQjkrLqSP7QqFfnqm3yw6HuqROLFHqw/sdMX1Zq27M1TfKkXu2MKGa4bxgNtOF5Bm2t3hByKRfRaq6rmlpTTvY5n0u4IURtUhFzujpphQvSWq87BnRHSBp6j6ubXu5ionob37bskZFxbE+a94FRlkq6+UdwZIZ5MGnS4qXJkT62UnRHizIXAzVmKTjfczXZASNRzUre52I5O/w2n/EKG60uq9jEKNX6n1DuyTNBZFq60fV1RQaummmHQlDXvUIU8Emey8vXlO6Hzy0iu+obXsXwMsBy01b5UDWNdamNeXchV29FnzfQPgRr0evpB6zoqBeE3Fy/0fuufhdeKvaX8sRN9V2A/Klx83XHbpZ97KwstvxGsD4meP2r46396LWgY1oQ3bYxKO7MYhmEYhmEYhmEYhmEYhmEYhmEYhmEYhtkF/gMowJs3YI2tmAAAAABJRU5ErkJggg=="
},
"extension_attributes": {
"video_content": {
"media_type": "external-video",
"video_provider":"youtube",
"video_url": "https://www.youtube.com/watch?v=FVFPRstvlvk",
"video_title": "Video title",
"video_description": "Video description",
"video_metadata": "Video meta"
}
}
}
]
},
"saveOptions": true
}

Expected result (*)

1. Video appears on product view page/In the magento admin
   

Actual result (*)

1. Thumbnail appears, but video player does not load when play button is clicked.
   

2. Fields show as empty in Magento admin:
   

[m2-assistant]

Hi @itmsenior. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@itmsenior do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[itwebdevgh]

@magento give me 2.3-develop instance

[magento-engcom-team]

Hi @itmsenior. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[magento-engcom-team]

Hi @itmsenior, here is your Magento instance.
Admin access: https://i-23194-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[itwebdevgh]

@magento it looks like for this issue to reoccur you need to be amending an already existing product. I've updated my original issue accordingly.

Reproduced on Vanilla instance.

[krishprakash]

Hi @itmsenior.
Thank you for your report.
This is not an issue.
You need to set API key for you tube video in below path
Store > Configuration > Catalog > Product video > YouTube API Key
Also please refer issue #22574

[itwebdevgh]

@krishprakash I have a youtube API key set. I even added this key to the Vanilla test instance.

[itwebdevgh]

@krishprakash As the other person said in #22574, could you perhaps share what you sent via swagger to the API? We have the exact same issue in 2.3.1 but only when amending products that already exist.
Could you please give an example JSON/XML that works correctly?

[krishprakash]

{
"product": {
"sku": "test555",
"name": "test product for video111",
"attribute_set_id": 9,
"price": 342,
"status": 1,
"visibility": 1,
"type_id": "simple",
"weight": "0.5",
"media_gallery_entries": [
{
"media_type": "external-video",
"disabled": false,
"label": "Test Video",
"types": [],
"content": {
"type": "image/png",
"name": "thumbnail.png",
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},
"extension_attributes": {
"video_content": {
"media_type": "external-video",
"video_provider":"youtube",
"video_url": "https://www.youtube.com/watch?v=FVFPRstvlvk",
"video_title": "Video title",
"video_description": "Video description",
"video_metadata": "Video meta"
}
}
}
]
},
"saveOptions": true
}

[itwebdevgh]

@magento give me 2.3.1 instance

[magento-engcom-team]

Hi @itmsenior. Thank you for your request. I'm working on Magento 2.3.1 instance for you