Cannot mass update Enable Qty Increments & Qty Increments attributes

[stevekem]

Preconditions (*)

1. 2.4.0 (and 2.4-develop)

Steps to reproduce (*)

1. Go to Admin > Catalog > Products
2. Check 1 or more products
3. Select dropdown Actions > Update attributes
4. Under Advanced Inventory > Enable Qty Increments
   Check Change, uncheck Use Config Settings and change to Yes
5. Under Advanced Inventory > Qty Increments
   Check Change, uncheck Use Config Settings and change to 2
6. Hit Save button
7. Page is redirected back to Products list and message is generated "Message is added to queue"
8. Run twice CLI command - bin/magento cron:run

Expected result (*)

1. Attribute Enable Qty Increments would be updated to Yes for all selected products.
2. Attribute Qty Increments would be updated to 2 for all selected products.

Actual result (*)

1. Neither attribute is updated.

Screen grab showing issue in 2.4.0 instance: https://drive.google.com/file/d/1hGk9v4IFMzbIWkMPyHScedeTtNIp8bL8/view

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @stevekem. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

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Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

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Please, add a comment to assign the issue: @magento I am working on this

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[stevekem]

Previously reported it (issue #29215) and bug was confirmed and reproduced in latest 2.4.0 instance but was closed because Rabbit MQ was not installed in instance. We did have Rabbit MQ installed on OUR site and bug is still reproducible. Only these 2 attributes seem to be affected, all others (that we tested) are updating fine with mass update using steps above. Magento docs also state "You can use MySQL or RabbitMQ for message queue processing." so it seems RabbitMQ is not required anyway.

[stevekem]

@magento give me 2.4-develop instance

[magento-engcom-team]

Hi @stevekem. Thank you for your request. I'm working on Magento 2.4-develop instance for you

[magento-engcom-team]

Hi @stevekem, here is your Magento instance.
Admin access: https://i-29544-2-4-develop.instances.magento-community.engineering/admin_902c
Login: bbb94b13 Password: 08c4c669ac8e
Instance will be terminated in up to 3 hours.

[stevekem]

Issue is reproducible on instance.

[sdzhepa]

@engcom-Oscar

Could you please re-check this issue?

Note: Previous report #29215 I closed due to #29215 (comment) but seems I was wrong

[m2-assistant]

Hi @engcom-Oscar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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  Details

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[magento-engcom-team]

✅ Confirmed by @engcom-Oscar
Thank you for verifying the issue. Based on the provided information internal tickets MC-36787 were created

Issue Available: @engcom-Oscar, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[shyam100379]

Hello there,

This issue is there in Magento ver. 2.3.3 as well. All other attributes are updating other than this two: Enable Qty Increments and Qty Increments via bulk attibute update.
I would like to know whether any patches are available to solve this for old M2 versions.

Please help.

[m2-assistant]

Hi @engcom-Kilo. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if you want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
• 2. Verify that the issue is reproducible on 2.4-develop branch
     Details

     - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
     - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
     - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 3. If the issue is not relevant or is not reproducible any more, feel free to close it.

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[bubasuma]

Internal Magento team is working on this issue right now.

[magento-engcom-team]

Hi @stevekem.

Thank you for your report and collaboration!

The related internal Jira ticket MC-36787 was closed as Fixed.

The fix will be available with the upcoming 2.4.3 release.