Skip to content

UPS Shipping Tracking Popup displaying wrong date and time #30384

@prasannaborngroup

Description

@prasannaborngroup

Summary of the issue :

We are facing an issue in UPS Shipping Tracking popup window from admin side. It's displaying wrong date and time as compare to UPS delivery information and progress data.

Preconditions :

  1. Magento 2.3.3 EE
  2. UPS live tracking number
  3. UPS account credentials.

Steps to reproduce :

  1. Place an order and fulfill the order with a valid tracking number with tracking information (we used UPS)
  2. Generate shipment of order with valid tracking number.
  3. Go to Sales => Shipment and open generated shipment.
  4. Click on tracking number to view delivery and progress details.

Expected result :

Shipment tracking popup should display valid delivery and progress date time information.

  1. UPS Tracking :
    image

  2. Magento Backend Tracking Information :
    image

Actual result :

We can see that date and time is not matching in actual result below.

  1. UPS Tracking information :
    image

  2. Magento Tracking information :
    image

Metadata

Metadata

Assignees

No one assigned

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions