Billing Address Form does not preload billing address after page refresh when Display Billing Address On is set Payment Page

[abude]

Preconditions (*)

1. Magento 2.4.2
2. Vanilla, clean install with sample-data

Steps to reproduce (*)

1. Go to admin -> store -> config -> sales -> checkout and set Display Billing Address On to Payment Page
2. Go to frontend -> add any product to the cart
3. Go to checkout and fill email, shipping address and choose shipping method
4. Go to payment step, uncheck My billing and shipping address are the same
5. Fill new address in the billing address form and click update
6. Now, refresh the page and click edit on the billing address
7. Form is empty, without values.

Video: https://www.dropbox.com/s/qqplkwkaqbo0phz/billingAddress-issue.mov?dl=0

Expected result (*)

1. After filling in the billing address form a different billing address than shipping address and refreshing the page, it should preload the data of the billing address in the form.
2. Data is there, in the localStorage

PS. all the other components are preloaded: email, shipping address, shipping method, payment method.

Actual result (*)

1. Form of billing address after refresh page is not preloading the previously saved billing address, which is different than the shipping address.

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @abude. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

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• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

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Please, add a comment to assign the issue: @magento I am working on this

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[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

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[engcom-Delta]

Hi @abude ,

We verified the issue on Magento2.4 Develop, it is not reproducible . we could see that after refresh data is being loaded.
Please find the attached snapshots for reference.

Kindly request to reverify from your end once again and please confirm.

thanks

[abude]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @abude. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @abude, here is your Magento Instance: https://8115e78137a8010c7a48737baece4047-2-4-develop.instances.magento-community.engineering
Admin access: https://8115e78137a8010c7a48737baece4047-2-4-develop.instances.magento-community.engineering/admin_2327
Login: c97ee737
Password: cae3c3559a3a

[abude]

hello @engcom-Delta,

Thanks for the update, I was able to replicate the issue in the 2.4-develop instance.

Are you sure you did this:
Go to admin -> store -> config -> sales -> checkout and set Display Billing Address On to Payment Page

Are you sure you tried the form if the billing address and not the shipping address?

Thank you!

[engcom-Delta]

@magento give me 2.4.2 instance

[magento-deployment-service]

Hi @engcom-Delta. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-Delta, here is your Magento Instance: https://8115e78137a8010c7a48737baece4047-2-4-2.instances.magento-community.engineering
Admin access: https://8115e78137a8010c7a48737baece4047-2-4-2.instances.magento-community.engineering/admin_0095
Login: 0a4ea197
Password: e3577cd83d57

[engcom-Delta]

Hi @abude ,
Issue is reproducible on Magento 2.4.2 instance & Magento 2.4 Develop. Hence adding the label 'Issue confirmed'.
Kindly find the attached screenshots for reference.

1. Go to admin -> store -> config -> sales -> checkout and set Display Billing Address On to Payment Page
   
2. Go to frontend -> add any product to the cart
   
3. Go to checkout and fill email, shipping address and choose shipping method
4. Go to payment step, uncheck My billing and shipping address are the same
   
5. Fill new address in the billing address form and click update
   
6. Now, refresh the page and click edit on the billing address
   
7. Form is empty, without values.