Product customizable options incorrect after "import options"

[anvanza]

Preconditions (*)

1. Have an instance with Magento 2.4.3-p1
2. Create 2 storeviews with 2 languages

Steps to reproduce (*)

1. Create a product A with 25 customizable options and manage their order.
2. Translate the title for each option for both storeviews.
3. Make sure that each option has a different sku
4. Save product A
5. Create a product B, import options and select product A
6. Save product B

Expected result (*)

1. Product B has an exact copy of the customizable options of product A
2. The titles are translated per storeview, the order is the exact same.

Actual result (*)

1. The sortorder of the last 5 options is wrong, (also 0 in database) making them appear first.
2. The titles are not translated and are a copy of the option sku
3. I'm unable to sort options between pages

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @anvanza. Thank you for your report.
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[anvanza]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @anvanza. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @anvanza, here is your Magento Instance: https://351645cb2e2f647e5aafbf0058aad4e8.instances.magento-community.engineering
Admin access: https://351645cb2e2f647e5aafbf0058aad4e8.instances.magento-community.engineering/admin_9dbd
Login: 680f55c7
Password: 17502234249b

[anvanza]

Reproduced this on the magento instance.
Created Product A with 25 options.

Changed the titles on storeview 1

Changed the titles on storeview 2
Created Product B and selected import from product A

At first it seems imported correctly

After clicking save

The order has changed

In other storeviews the titles dissappeared

[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
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[engcom-November]

Hi @anvanza ,
Thank you for reporting and collaboration. Verified the issue on Magento 2.4-develop above instance but cannot able to reproduce the issue.

1. Created prodx with 25 options.
   

2. Changed all titles of options in both store views (Default and other store)

3. Created prody by importing prodx options and Save
   No issue: Order of the options is same as created after saving and refresh
   

All other store views - options are not disappeared.

@anvanza I see your Product B order has changed but the options are present in all store views.
Kindly recheck and elaborate the missing steps if any if the issue is still reproducible.
Thank you.

[anvanza]

Hi @engcom-November ,

Thank you for the collaboration. Verified the issue on Magento 2.4-develop above instance and I am able to reproduce the issue. See screenshots created in my last comment. Both products are on that same instance.

Option titles are dropped like shown on your screenshot.
The option order is screwed, look at product with SKU product_b.
I verified this on a local instance where I could also see that the database values for sort_order = 0 for the last 5 products.

[engcom-November]

Verified the issue on Magento 2.4-develop branch again and the issue is reproducible.
Hence confirming the issue.
New Product B created by importing Product A options - Sorting order is changed before save and after save
Updated description of steps to reproduce.