Hidden custom Shipping Policy in Admin Store View scope

[angelo983]

Preconditions and environment

• Magento version 2.4-develop
• PHP 8.1
• Apply Shipping Policy.

Steps to reproduce

1. Go to Stores => Settings => Configuration => Sales => Shipping Settings => Shipping Policy Parameters
2. Set 'Apply custom Shipping Policy' to Yes
3. Fill Shipping Policy field with text
4. Switch in Store View scope in admin.

Expected result

Shipping Policy field visible in Store View scope

Actual result

Shipping Policy field is not visible in Store View scope

Additional information

1.Set 'Apply custom Shipping Policy' to No
2. Switch in Store View scope in admin.

Shipping Policy field visible in Store View scope

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @angelo983. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[engcom-Bravo]

Hi @angelo983,

Thank you for reporting and collaboration.
Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Shipping Policy field visible in Store View scope.Kindly refer the screenshots.

Steps to reproduce :

1.Go to Stores => Settings => Configuration => Sales => Shipping Settings => Shipping Policy Parameters
2.Set 'Apply custom Shipping Policy' to Yes
3.Fill Shipping Policy field with text
4.Switch in Store View scope

Kindly recheck the issue on Magento 2.4-develop instance and check if any 3rd party extensions / modules enabled is causing this issue.

Thanks.

[angelo983]

@engcom-Bravo read better the steps and follow them to the letter, according also to the issue title.

Switch ADMIN setup in store view scope

Thanks.

[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-Bravo, here is your Magento Instance: https://0509926fcdd7f2221e57012f2ed401d6.instances.magento-community.engineering
Admin access: https://0509926fcdd7f2221e57012f2ed401d6.instances.magento-community.engineering/admin_a95e
Login: e0c77ea0
Password: 54ca4c2dab0d

[engcom-Bravo]

Hi @angelo983,

Thanks for quick Update.

Store Views are mostly used to handle different languages on your website as per magento devdocs.We Cannot configure Shipping Policy.When we Configure Shipping Policy initially from Default store view it will not reflected in the Frontend.

Kindly let us know if you are still facing any issue.

Thanks.

[angelo983]

Sorry but I cannot understand what you wrote. The issue is still present, example try to write a shipping policy for a specific language different from the default one.