[Issue] Multiple clicks in massaction dropdown generates multiple post request

[m2-assistant]

This issue is automatically created based on existing pull request: #37996: Multiple clicks in massaction dropdown generates multiple post request

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Preconditions (*)

Tested on this versions:
1. Magento 2.4.5-p1
2. Magento 2.4.6-p1
3. Magento 2.4.6-p2

Description (*)

When we go to the Sales section, specifically the Orders page in Magento 2, and select an order, you have the option to perform actions in bulk, which we call "mass actions." For example, let's say I click the "Hold" action twice. This action triggers two POST requests, which are recorded in the Apache access log (screenshots 1 and 2). Now, if you were to click any action three times, it would result in the generation of three simultaneous POST requests. This behavior isn't limited to the Sales Orders page. It applies to other areas in Magento 2 as well. For instance, if you're working with the product grid and perform a mass action there, like clicking "Update Attributes" three times, it generates three POST requests. You can see these requests in the screenshots I’ve shared (3 and 4). In simpler terms, when you use mass actions in Magento 2, like holding orders or updating product attributes, multiple requests can be sent to the server simultaneously if you click the action multiple times quickly. This behavior can be observed not only in the Sales Orders section but also in other parts of the system, leading to multiple requests being processed at the same time.

Screenshot-1

I clicked the "Hold" action twice in the order grid, resulting in the generation of two POST requests.

Screenshot-2

Screenshot-3

Similarly, I clicked the "Update Attributes" action three times, leading to the generation of three POST requests.

Screenshot-4

Consequences

In our scenario, we have a module that handles the creation of shipments through a mass action. While there is a safeguard in place to check for existing shipments during the creation process, the issue arises when users repeatedly click the action, triggering multiple POST requests. This can inadvertently result in the generation of multiple shipments, the actual quantity of items shipped may be lower than the salable quantity.

Contribution checklist (*)

• Pull request has a meaningful description of its purpose
• All commits are accompanied by meaningful commit messages
• All new or changed code is covered with unit/integration tests (if applicable)
• README.md files for modified modules are updated and included in the pull request if any README.md predefined sections require an update
• All automated tests passed successfully (all builds are green)

[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
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• 5. Add label Issue: Confirmed once verification is complete.
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[engcom-Bravo]

Hi @Varshal24,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the screenshots.

Steps to reproduce

• click the "Hold" action twice in the order grid.
• click the "Update Attributes" action three times.

It is not triggering any POST requests in apache access logs could you please let us know if we are missing anything.

I request you to please try to reproduce the issue in the latest development branch.

Thanks.

[Varshal24]

Hi @engcom-Bravo

I have checked in latest Magento 2.4-develop branch, I have identified that the issue persists within this environment. It appears that the problem may not be replicating on your end, which is puzzling.

For your reference, I have attached a video demonstrating the issue's occurrence within Magento 2.4-develop branch.

Multiple.clicks.in.massaction.dropdown.generates.multiple.post.request.mp4

Your insights and assistance in resolving this matter would be greatly appreciated.

Thank You.

[engcom-Bravo]

Hi @Varshal24,

Thanks for your update.

Verified the issue on Magento 2.4-develop instance and the issue is not reproducible.Kindly refer the attached video.

Steps to reproduce

• click the "Hold" action twice in the order grid.
• click the "Update Attributes" action three times.

screen-recording-2023-10-09-at-13221-pm_7ibmjl9y.mp4

There is no multiple POST requests trigerred.

Thanks.

[Varshal24]

Hi @engcom-Bravo,
I have noticed that there hasn't been a single POST request recorded in the log. However, when we click on the 'Update Attribute' action, we expect to see at least one POST request in the log. Could you please perform a search for 'POST' within the log? This way, you might be able to identify multiple POST requests.

[engcom-Bravo]

Hi @Varshal24,

Thanks for your update.

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots.

Steps to reproduce

• click the "Hold" action twice in the order grid.
• click the "Update Attributes" action three times.

We are getting multiple post requests while doing multiple clicks in massaction dropdown.

Hence Confirming the issue.

Thanks.