UPS REST "A shipment cannot have a KGS/IN or LBS/CM or OZS/CM as its unit of measurements"

[sanmic]

Preconditions and environment

Magento version 2.4.7

Steps to reproduce

Set European Union as Origin of the Shipment in Sales->Delivery Methods->UPS

Expected result

UPS rates is visible in checkout and cart.

Actual result

No UPS rates is visible in checkout and cart.

Additional information

Seems like UnitOfMeasurement is hardcoded to "IN".
If you have European Union (other origins may experience the same problem) as Origin of the Shipment this will cause an error in the UPS REST request:
"A shipment cannot have a KGS/IN or LBS/CM or OZS/CM as its unit of measurements"

1147 foreach ($rowRequest->getPackages() as $package) {
1148 $rateParams['RateRequest']['Shipment']['Package'][] = [
1149 "PackagingType" => [
1150 "Code" => "{$params['48_container']}",
1151 "Description" => "Packaging"
1152 ],
1153 "Dimensions" => [
1154 "UnitOfMeasurement" => [
1155 "Code" => "IN",
1156 "Description" => "Inches"
1157 ],
1158 "Length" => "5",
1159 "Width" => "5",
1160 "Height" => "5"
1161 ],
1162 "PackageWeight" => [
1163 "UnitOfMeasurement" => [
1164 "Code" => "{$rowRequest->getUnitMeasure()}"
1165 ],
1166 "Weight" => "{$this->_getCorrectWeight($package['weight'])}"
1167 ]
1168 ];
1169 }

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @sanmic. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

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[sanmic]

@magento give me 2.4-develop instance - upcoming 2.4.x release

[magento-deployment-service]

Hi @sanmic. Thank you for your request. I'm working on Magento instance for you.

[m2-assistant]

Hi @sanmic! 👋
Thank you for collaboration. Only members of Community Contributors Team are allowed to be assigned to the issue. Please use @magento add to contributors team command to join Contributors team.

[magento-deployment-service]

Hi @sanmic, here is your Magento Instance: https://b2437ad179063c5f7eb8a7bbdd57dc08.instances-prod.magento-community.engineering
Admin access: https://b2437ad179063c5f7eb8a7bbdd57dc08.instances-prod.magento-community.engineering/admin_cb7b
Login: 6fb81ec6
Password: 3fb4d7b8b374

[m2-assistant]

Hi @engcom-Dash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
     Details

     - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
     - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
     - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
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[sanmic]

@magento give me 2.4-develop instance - upcoming 2.4.x release

[magento-deployment-service]

Hi @sanmic. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @sanmic, here is your Magento Instance: https://b2437ad179063c5f7eb8a7bbdd57dc08.instances-prod.magento-community.engineering
Admin access: https://b2437ad179063c5f7eb8a7bbdd57dc08.instances-prod.magento-community.engineering/admin_5a0f
Login: d7361ba1
Password: f4687c1b2cca