Imposible to reorder configurable products with one checkbox selected custom option

[RetroProgrammist]

Preconditions and environment

• Magento version 2.4.7
• clear install Magento

Steps to reproduce

1. create Simple product (i used sampledata)
2. Create custom option:
   • Checkbox type
   • Require
   • 1 or 2 option values

3. Go to front, log in
4. Add the product to cart !!WARNING choose only 1 option value, eg. Checkbox 1 on screen above
5. Create an Order
6. Then go to Accaunt and reorder this order

Expected result

Successful basket creation

Actual result

We're getting an error
Could not add the product with SKU "24-MB01" to the shopping cart: Some of the selected item options are not currently available.

Additional information

I found out that the problem is that when reordering the option is taken from $buyRequest (vendor/magento/module-catalog/Model/Product/Type/AbstractType.php:583)
$optionsFromRequest = $buyRequest->getOptions();
However, it is not interpreted as an array, but as a scalar

As a result, when validating \Magento\Catalog\Model\Product\Option\Type\Select::validateUserValue
and we get an error on line 97.

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-Bravo, here is your Magento Instance: https://d4233eab37c46bc3ab6df90e65481f53.instances-prod.magento-community.engineering
Admin access: https://d4233eab37c46bc3ab6df90e65481f53.instances-prod.magento-community.engineering/admin_375a
Login: b45884d9
Password: 397c2e4f4f9b

[engcom-Bravo]

Hi @RetroProgrammist,

Thanks for your reporting and collaboration.

We have verified the issue in Latest 2.4-develop instance and the issue is reproducible.Kindly refer the attached screenshot.

Steps to reproduce

• create Simple product (i used sampledata)

• Create custom option:

  -Checkbox type
  -Require
  -1 or 2 option values

• Go to front, log in

• Add the product to cart !!WARNING choose only 1 option value, eg. Checkbox 1 on screen above

• Create an Order

• Then go to Accaunt and reorder this order

We're getting an error Some of the selected item options are not currently available.

Hence Confirming the issue.

Thanks.

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-11970 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.