Missing content from wysiwyg after upgrade

[devhn]

Hi,

after upgrading from 2.0.2 to 2.0.4 all content within pub/media/wysiwyg is missing / deleted upon upgrade. Not sure if we have the right workflow for uploading media content but when we for example create a new page within Magento administration, upload pictures with wysiwyg editor they seem to be stored within pub/media/wysiwyg directory which get's deleted upon upgrading.

Not sure if it's a bug or wrong workflow - explanation appreciated.

[Joshua34]

Same issue when upgrading from 2.0.0 to 2.0.4

[dmitrii-fediuk]

#4054

[frangopr]

Hi @MomotenkoNatalia
I hope you are doing well.

I ran across this same issue aswell. It's very critical as it also happened to product images.

When searching you can find various issues reported for the same problem, but none seem conclusive.

Was wondering if this can be sometging the team could investigate internally.

Thank you & the team,

Fran

[pboisvert]

Olena--can you have the team investigate this one?

[tkacheva]

@benchmarky Thanks for reporting the issue! We will take care about in and include the fix in further magento patches

Internal issue MAGETWO-53232

[mazhalai]

@devhn @benchmarky Can you please give us detailed steps and env to reproduce this issue?

• Was this Web setup wizard upgrade or via CLI?
• What OS? What PHP version? What Webserver?

[mazhalai]

@devhn @benchmarky closing due to non-responsiveness.

[devhn]

Sorry for late reply - CLI, Apache 2.4, PHP7

[tkacheva]

PR with bugfixing is merged. Closing the issue. Reopen if needed.