URGENT - Cannot add product to bundle when the product to add has customizable options

[fabotha]

Preconditions and environment

• Magento version 2.4.7 p1
• Anything else that would help a developer reproduce the bug

Steps to reproduce

Create a product that has a customizable option.
Create a bundle product.
In bundle items, click add option
Click add products to option
The list of available products does not include any with a customizable option.
I need to be able to add a product to the bundle that has a customizable option.

Expected result

Allow products with customisable options to be added to the bundle without the customizable feature.
The new bundle product will have the customizable options added.

Actual result

Impossible for me to create a bundle product where a product to add has a customizable option.
The whole reason to use a bundle is to avoid having to have the same product listed twice and mess up my stock levels,

Additional information

Is this possible?
Did you fix in 2.4.8 already?

Release note

Add bundle product now has the ability to allow you to add products to the bundle ignoring their customisable options so that you can set the options in the new bundle.

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @fabotha. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

---

Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[fabotha]

I dont know how to do those things. I cant seem to add a label.
Also I tested in 2.4.8 and you still cannot add a product that has a customizable option to a bundle.

[engcom-November]

Hello @fabotha ,

Thank you for your detailed report and collaboration.

We have attempted to reproduce the issue on the latest 2.4-develop instances by following the steps and preconditions you provided. We were able to replicate the issue. Please see the attached screenshot for reference.

Steps to Reproduce:

• Create a product with a customizable option.
• Create a bundle product.
• In the bundle items section, click Add Option.
• Click Add Products to Option.

The expected behavior is to be able to add a product with a customizable option to the bundle.

Since we followed the provided preconditions and steps and encountered the issue,

we are marking this ticket as Issue: Confirmed.

Thank you again for your assistance!