Suggestions for Magento 2 missing a basic customer support ticket system

[raykai]

General suggestions for Magento 2.

Magento 2 is missing A basic customer support ticket system that keeps everything connected to a customer's account. Something that would allow for admin to respond directly from the backoffice and would be notified whenever there was a ticket opened or overdue. This or integration with something like osTicket which is open source would be great.

osTicket: http://osticket.com

[piotrekkaminski]

@elenleonova can you respond to that?

[piotrekkaminski]

Thank you for your submission.

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